Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
3,703 reviews
5 stars
2,069
4 stars
700
3 stars
351
2 stars
130
1 star
453
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unprofessional behavior.
Product Availability
Customers expressed frustration over items being out of stock or not found despite online listings indicating availability.
Return Policy
Many reviews highlight dissatisfaction with the return policy, particularly regarding strict time limits and lack of flexibility.
Store Experience
The store layout and organization received mixed reviews, with some noting improvements while others found it difficult to navigate.
Staff Knowledge
While some staff members were praised for their knowledge and assistance, others were criticized for lack of training and clarity.
- DDDamir Dikic6 days ago1.0Went to buy headphones and waited for 15 minutes for a manager to open the case. He/she never showed up…nor did any other employee. They seemed too busy chatting to each other. What a joke…
- CQClaudia QuinteroNov 13, 20255.0Fuimos atendidos por un chico llamado Diego ,es muy amable paciente y enviaría a todos con El ,es un lugar donde encontrarás muchos artículos de muy buena calidad.
- RWRonnie WellNov 12, 20251.0This is the first time I had problem with a store or anybody. Worst experience and costumer service. So I had my car installed an auto start and the mechanic made me pay 200 dollars right away because he said i have a manual. I felt something was off so I called other best buy to make sure. I talked to a lot of costumer service and auto techs they all told me it should be free no matter what I have manual or not because product that I bought was installation included. the people on the phone cant help me or dispute it because they said it has to be the store manager so I went back and ask for the manager and the mechanic ended up showing and he sounded mad and refuses for me to talk to a manager. Since he was heated and hesitant I left for 20 mins came back and went straight to costumer service to call a manager for me. When the manager i explained everything he just told me that I have manual and they dont do free installation anymore that the website was not updated. It wasnt fair because it was clearly said that the one I order was installation included plus they didnt need extra time to work on my car or extra parts that they needed so there was no point for extra charge. Very disappointed and this is a learning experience for me. Just awareness to other costumers and be careful
- STSreeram TyagarajOct 27, 20255.0went to buy iphone 17 pro max but come to know they have all locked phone means tie up with verizon and at&t . However rest all things are good bought an apple watch and they match you the online price also
- CFCindy FloresOct 26, 20255.0I love Best Buy! Their prices, sales, and customer service never disappoint. It’s a reputable company known for its wide selection of electronics, appliances, and the latest tech products. They always deliver great quality and reliability every time I shop there.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy at 4100 N Harlem Ave in Norridge, IL?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer pickup services for online orders?
Yes, Best Buy offers in-store pickup and curbside pickup services for customer convenience.
What types of products can I find at Best Buy in Norridge?
You can shop TVs, computers, appliances, and more with expert advice and Geek Squad support all in one place.
Is the Best Buy store at Harlem Irving Plaza wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Does Best Buy provide repair services at this location?
Yes, Best Buy offers service and repair support through the Geek Squad.
What payment methods does Best Buy accept?
Best Buy accepts debit cards and checks and does not require cash-only payments.
Are there any nearby places where I can grab coffee before or after shopping at Best Buy?
Yes, Starbucks is located nearby where you can enjoy coffee and refreshments.
What nearby stores can I visit if I'm interested in clothing while shopping at Best Buy?
You can visit Aéropostale, Victoria's Secret, Express Factory Outlet, and Norridge Plaza for clothing and fashion shopping.
Is there a mobile phone store near Best Buy in Harlem Irving Plaza?
Yes, several mobile phone stores nearby include T-Mobile, AT&T Store, and AT&T Kiosk for your mobile needs.
Where can I recycle electronics near the Best Buy in Norridge?
Best Buy offers electronics recycling services in-store to help you recycle your old devices responsibly.