Business Details
About
Cell Phone StoreTCC
TCC Niles, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 7517 W Oakton St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
444 reviews
5 stars
421
4 stars
9
3 stars2
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Kyle, Daniel, and Kelly for their outstanding assistance.
Efficiency
Many reviews highlighted the quick and efficient service provided by staff, particularly in resolving issues and setting up new phones.
Professionalism
The staff demonstrated a high level of professionalism, with multiple customers noting their patience and ability to explain technical details clearly.
Mixed Experiences
While most feedback was positive, there were a few mentions of poor service and unresolved issues, indicating some inconsistency in customer experiences.
- AGAriel Gal1 day ago5.0Kyle provides excellent service, knows his job very well, and is an outstanding person. Thank you very much.
- JSJohn StrzalkaDec 12, 20255.0Kyle was great! Very quick and efficient with fixing my phone.
- SGSevero GutierrezDec 6, 20255.0Daniel was great help
- SDSophie DDec 3, 20255.0Daniel was really great helping me to get a new phone. I was referred to Daniel by my husband. I really liked Daniel's help as he is very knowledgeable about the Verizon products and transferred my existing number seamlessly. He was very nice and customer service oriented. I felt completely comfortable and confident during this stressful time. I am happy I met Daniel. I will tell my friends and coworkers about Daniels Great assistance and service. Thank you Daniel!!!!!
- BBBarbara BultinckNov 11, 20255.0Excellent and professional service! Answered all my questions and very courteous. Great customer service! Kyle was extremely helpful :)
Frequently Asked Questions About Verizon
What products and services does Verizon at 7517 W Oakton St offer?
Verizon offers smartphones, tablets, Verizon home internet, mobile accessories, device activation, bill payments, business accounts, and more, all backed by Verizon network coverage including 5G service.
Does Verizon in Niles provide in-store pickup services?
Yes, Verizon offers in-store pickup service for your convenience.
What are the store hours for Verizon Niles?
Verizon Niles is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Can I schedule appointments or manage my Verizon services online?
You can schedule appointments and manage your Verizon account using the My Verizon app or by visiting the TCC appointments website.
Which major smartphone brands are available at Verizon Niles?
You can find Apple, Samsung, Motorola, LG, HTC, and Google devices at Verizon Niles.
What is the address and phone number of Verizon in Niles?
Verizon is located at 7517 W Oakton St, Niles, IL 60714. You can contact them at +1 847-720-4380.
Is Verizon Niles a standalone Verizon store or an authorized retailer?
Verizon Niles operates as a Verizon authorized retailer independently owned and operated by TCC.
What nearby places can I visit before or after shopping at Verizon Niles?
You can visit Triangle Park for outdoor activities, or grab a meal at nearby restaurants like McDonald's and Taco Pros located close to Verizon Niles.
Are there convenient options for food and groceries near Verizon Niles?
Yes, there are nearby grocery stores like Jerry's Fruit & Garden and Jewel-Osco, as well as convenience stores such as 7-Eleven and Walgreens for quick shopping.
Is there public transportation or retail competition around Verizon Niles that might be useful to know?
T-Mobile is a nearby competitor and mobile phone store. While specific transit stations are not listed, knowing local competitors helps you compare options when visiting Verizon Niles.