Verizon

4.9
400 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Newton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 118 W Washington St.

Details

  • Curbside pickupNot available

Location

Verizon
118 W Washington St, Newton, IL
62448, United States

Hours

Reviews

4.9
397 reviews
5 stars
386
4 stars
4
3 stars
5
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jeremy Babbs received overwhelming praise for his exceptional customer service, going above and beyond to assist customers with their phone needs.

Knowledgeable Staff

Customers highlighted the staff's extensive knowledge about devices and plans, particularly praising Jeremy and Wilson for their expertise.

Professionalism

Reviews consistently noted the professionalism of the staff, especially Jeremy, who was described as patient, kind, and thorough.

Problem Solving

Many customers appreciated the staff's ability to resolve complex issues that other stores could not, showcasing their determination and problem-solving skills.

Positive Atmosphere

The store's atmosphere has significantly improved under Jeremy's management, with customers noting a friendly and welcoming environment.
  • KB
    Kenzie Babbs
    1 day ago
    5.0
    Jermey Babbs is an amazing representative he gives great customer service and is always willing to do anything to help with what you need.
  • DT
    Dorina Terry
    4 days ago
    5.0
    Jenni and Jeremy are awesome. The customer service was exceptional. This was at the newton store.
  • BB
    Brianna Bare
    6 days ago
    5.0
    I somehow broke the camera lens on my new s25 phone and thought it was done for. I went to the Newton Verizon store preparing to spend a lot of money to rapair my new s25 Ultra 512 gb, but it my insurance sent me a new one for a only $99 deductable. What a relief! I would have never known if Wilson wouldn't have thoroughly checked my account for the best solution. This was best case scenario. To get your brand new phone fixed at a reasonable price? Yes please! Quick and effective service, charming employees.. I'll definitely be back to Newton Verizon!
  • SS
    Sassy
    Nov 5, 2025
    5.0
    Jeremy n jenny were awesome 💯 they helped me change my service
  • JM
    Junior McPherson
    Oct 30, 2025
    5.0
    The masses have no clue how helpful Newton's Verizon store is. Spread the word, shout it from the roof tops of your local court houses; "Get your butts into the Newton Verizon store!" You will be greeted and treated with the upmost dignity, and not only will your problems be solved, but you will be taught many neat tricks on how to solve any future problems on your own. And don't worry even if you're not into learning those troubleshooting tips they are more than happy to continue to do it for yuh anytime you wanna stop by. Ask for the wonderful Wilson Conley and Jeremy Babbs. They welcome any and everyone to come get their problems solved with them and have so much love, joy and knowledge to spread!! ♾️/10 would recommend

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Newton offer?

Wireless Zone in Newton offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, upgrades, new lines, device activation, financing, and award-winning customer service.

What brands of devices can I find at Verizon Wireless Zone in Newton?

The store carries brands including Verizon, Apple, Samsung, Google, Motorola, LG, and accessories like Otterbox, Mophie, and Belkin.