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Verizon
Brand Certified

Verizon

4.9
(767 reviews)

Business Details

2720 Showplace Dr, Naperville, IL
60564, United States
(630) 470-9263
https://themobilegeneration.com/

About

Cell Phone StoreElectronics Store
Visit our store for all your latest mobile, 5G home internet, or business needs. Explore the latest in smartphones, accessories, and unmatched customer service. Stay connected with Verizon for reliable coverage and exceptional products tailored to enhance your digital lifestyle. See our store locator for more information about your local store online order pick-up options.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2720 Showplace Dr, Naperville, IL
60564, United States

Hours

Reviews

4.9
767 reviews
5 stars
726
4 stars
20
3 stars
3
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Cortez, Matt, and Jose.

Sales Process

Many reviews highlighted a smooth and transparent sales process, with staff taking the time to explain options and ensure customers understood their plans.

Billing Issues

Some customers reported frustrations with billing discrepancies and a lack of resolution from staff, indicating a need for improvement in handling billing concerns.

Store Experience

Overall, the store environment was described as welcoming and efficient, although some customers noted issues with staff availability during busy times.
  • BR
    Barb Raphoon
    2 days ago
    5.0
    Great service. Questions were answered.
  • B2
    Breeze 2864
    2 days ago
    5.0
    I came in for help with a screen protector. Matthew is very helpful and introduced some perks I could use and some price comparisons for my wife. Very helpful and very pleasant experience
  • JS
    Julie Stumpf
    Feb 9, 2026
    5.0
    Matt was incredibly helpful, knowledgeable ,easy to talk to, kind, and understanding with my situation.. My phone battery was a mess. He helped me get a new phone, set it up for me there and I was able to walk out the door with a functioning phone that I am so grateful for. We have been to other Verizon places in the past where it is difficult to get qualified assistance and where I have had to go home and get my phone set up on my own. We will go to Matt from now on for his great service.
  • MS
    Mary Ellen Seguin
    Jan 24, 2026
    5.0
    Knowledgeable, friendly staff, Cortez is fabulous!
  • UK
    Uladzimir Kaliadchyk
    Jan 12, 2026
    5.0
    Great experience at this Verizon store. Matt was very helpful and friendly. He explained everything clearly and took the time to answer all my questions. The whole process was easy and smooth. Highly recommend!

Frequently Asked Questions About Verizon

What are the store hours for Verizon at 2720 Showplace Dr, Naperville?

Verizon is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Does Verizon at this location offer in-store pickup?

Yes, Verizon provides in-store pickup services for your convenience.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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