Business Details
About
Cell Phone StoreElectronics Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
755 reviews
5 stars
717
4 stars
20
3 stars2
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Cortez and Jose, for their helpfulness, patience, and professionalism.
Knowledgeable Staff
Customers frequently noted the staff's knowledge about products and services, making the purchasing process easier.
Positive Experiences
Numerous reviews highlighted enjoyable experiences, with staff going above and beyond to assist customers.
Billing Issues
Several customers expressed frustration with billing discrepancies and lack of resolution from staff, leading to distrust.
High Turnover
Feedback indicated a high turnover rate among staff, which may affect service consistency.
- KMKaitlin McKeeNov 12, 20255.0Best experience I have had at Verizon. Staff is extremely helpful and patient.
- BSBob SchwierNov 10, 20255.0Professional and knowledgeable
- RSReshma SalamNov 8, 20255.0Amazing customer service! The only store I will go to if I need assistance. Shout out to Cortez, Alec, and Matt 😊😊😊
- RNRyan NiedersOct 31, 20255.0MATT WAS GREAT HELPED GET ME UPGRADED TO A NEW PHONE AND PLAN. He also managed to find some discounts for my account I wasn’t aware of.
- PPPatrick PhippsOct 19, 20255.0I had a great experience with Matt the store manager. He was very helpful and knowledgeable. He made sure we had a great experience with Verizon.
Frequently Asked Questions About Verizon
What are the store hours for Verizon at 2720 Showplace Dr, Naperville?
Verizon is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location offer in-store pickup?
Yes, Verizon provides in-store pickup services for your convenience.
What types of products and services does Verizon offer?
Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services including internet and home phone solutions.
Is the Verizon store at 2720 Showplace Dr wheelchair accessible?
Yes, the store has wheelchair accessible entrances, parking, and seating to accommodate all customers.
What payment options are accepted at Verizon in Naperville?
You can pay using American Express, Android Pay, Apple Pay, cash, contactless payment methods, Diners Club, Discover, financing, Mastercard, Samsung Pay, and Visa.
Does Verizon in Naperville have free Wi-Fi available for customers?
Yes, free Wi-Fi is available at the Verizon store.
Can I visit a nearby restaurant after shopping at Verizon?
Yes, Currito Naperville, a health food restaurant, and Smashburger, a burger restaurant, are nearby and great options for a meal after your visit.
Are there any beauty salons close to Verizon in Naperville?
Yes, Amazing Lash Studio and Ten Friends Blow Dry & Style House are nearby beauty salons where you can get beauty treatments before or after visiting Verizon.
Is there a gas station close to the Verizon store in Naperville?
Shell Recharge gas station is located nearby, which is convenient if you need to refuel during your errands including your visit to Verizon.
Does Verizon in Naperville require appointments for shopping?
No, appointments are not required to shop at this Verizon location; walk-ins are welcome.