Verizon

3.8
195 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Naperville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
111 E Ogden Ave, Naperville, IL
60563, United States

Hours

Reviews

3.8
126 reviews
5 stars
76
4 stars
12
3 stars
5
2 stars
4
1 star
29
  • RM
    Renee Madden
    Oct 17, 2025
    5.0
    Bo is wonderful. They were short staffed tonight and there were multiple people waiting but he made sure to address everyone and was very prompt and considerate of all of us. He helped me upgrade my phone and answered all of my questions. Super knowledgeable and kind staff all around.
  • JK
    John Kromer
    Oct 14, 2025
    5.0
    Chris was my OUTSTANDING Verizon store rep. The hyjacjers cost me 2.5 hours to try to fix. By stopping by the store this knowledgeable young man spent nearly 30 minutes making the corrections to restore needed aps, delete the unwanted and to put all screens in original order. Chris is a knowledgeable, dedicated, personable, conscientious person. THANK YOU Verizon for hiring such a qualified kind person.
  • LW
    Lisa Wilson
    Sep 27, 2025
    5.0
    Rex, Chris, Bo are Always providing Excellent top tier Customer Service and Truly Care about a Customers needs and makes sure to go Above and Beyond to help in any way they can! I Only come to this store and Highly reccomend others to as well and I have been with Verizon for many years!
  • CC
    contact1320
    Apr 21, 2022
    5.0
    Tony helped walk me through making a payment on the kiosk very easy and he was a great help. Definitely recommend
  • MG
    Michelle Gunawan
    Aug 13, 2020
    5.0
    Joanne worked with me and she was fantastic! Most painless time I've ever had when replacing a phone! They have a touchless system in place to deal with virus. Thank you Verizon for taking care of your employees & they consumet!

Frequently Asked Questions About Verizon

What are the Verizon Naperville store hours?

The Verizon Naperville store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Can I schedule an appointment to visit the Verizon store in Naperville?

Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient shopping experience.