Verizon

Reviews

• YY

  Yinghao

  Feb 2, 2026
  1.0
  Overall, it was not a good experience. The staff ignored walk-in customers and kept them waiting forever.
• DN

  Diane Nitz

  Jan 31, 2026
  5.0
  What a great experience I had last weekend getting my new phone. Eddie was incredible....so helpful, patient, kind, and full of tips and information. He took his time answering my many questions. Definitely above and beyond service!
• AR

  Ashley Rose

  Jan 27, 2026
  1.0
  Extremely unhelpful and lazy. Not sure why I couldn’t get my replacement at this store. Had to go online and file a claim and now have to wait for a new phone in the mail.
• EC

  Em Crumps

  Dec 24, 2025
  5.0
  If you need help with ANYTHING related to iPhone this is your store! We came in during the Xmas promo (which was amazing btw, phone, iPad and watch for free w trade in), and were helped by Timothy Meyer who was so AUTHENTIC and down to earth. He wasn’t so pushy salesy or anything - made me and my mom who know nothing about technology feel so comfy with our decision and the process. There was an issue with activating my new phone (prob with verizon network not the store) and he tried to sit on customer service with me and everything. After about 40 mins I just decided to come back the next day - XMAS EVE. No biggie, we all left satisfied. Shoutout Tim. The next day, Julio Orozco helped me!! (Again, this is Xmas eve we’re talking about, everyone’s ornery and no one wants to work) he wasn’t SO helpful, knew what he was doing (more than the Verizon customer service rep on the phone) and got me all squared away in 20 mins. The in store staff of this location deserves a raise or a huge thank you. They deal with so much crap from people just walking in and taking issues out on them when most of the time it’s the network/customer service. Shoutout this location for holding it down and keeping their customers happy!!
• LL

  Lori Linnert

  Dec 23, 2025
  2.0
  Be sure to constantly check your bill--we have had a random line added not once, but twice in the past 2 years. We also have been charged an additional $50 a month when we were told our auto pay billing through our debit card needed to be changed to a bank account for our phones after we questioned it--too much shady stuff to recommend this business.