Verizon

4.8
535 reviews
Verizon

About

Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1212 S Naper Blvd, Naperville, IL
60540, United States

Hours

Reviews

4.8
531 reviews
5 stars
493
4 stars
18
3 stars
1
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their helpfulness, patience, and thoroughness in addressing their needs.

Knowledgeable Staff

Many reviews highlighted the staff's expertise and ability to provide clear explanations and solutions.

Mixed Experiences

While most feedback was positive, some customers reported issues with billing and service, indicating a need for improved communication and transparency.

Store Environment

Several customers noted a welcoming atmosphere, although there were instances of unacknowledged customers upon entry.
  • MM
    Melissa
    4 days ago
    1.0
    IT SAID THE STORE OPENS AT 10 BUT NO?!!?!?? Always gotta wait for it to open! EVEN RIGHT NOW WAITING AT DIFFERENT STORE FOR VERIZON TO OPEN! How many times does this gonna repeat!? What kind of RESPONSIBILITY DOES THE STORE TAKES TOWARDS COSTUMERS AND THE SHOP ITSELF?! Take responsibility of your work now!! DOESNT EVEN DESERVE A SINGLE STAR!
  • CS
    Chuck Sheets
    Jan 2, 2026
    5.0
    Jeremy went way out of his way to overcome all of the barriers AT+T put in our way to get the phone transferred. He was great.
  • IK
    Iurii Kalinichenko
    Jan 2, 2026
    5.0
    Really good experience with this location!!!
  • RS
    Ralph Sprovier
    Dec 24, 2025
    5.0
    Jeremy was busy with another customer but took the time and in between helping the other customer he took care of me very pleasant very thorough. Very efficient great service.
  • SF
    Sally Fleming
    Dec 18, 2025
    5.0
    Chris and Matt were great!

Frequently Asked Questions About Verizon

What products and services does Verizon in Naperville offer?

Verizon in Naperville offers smartphones, tablets, mobile hot-spots, wireless accessories, and home services including internet and home phone solutions.

What are the operating hours of Verizon at 1212 S Naper Blvd, Naperville?

Verizon is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.