Business Details
About
Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
523 reviews
5 stars
486
4 stars
18
3 stars1
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting employees like Andre, Brett, and Keith.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a positive experience.
Long Wait Times
Several reviews mentioned long wait times, especially during busy periods, which detracted from the overall experience.
Mixed Experiences
While many customers had positive interactions, some reported issues with service quality and misleading information regarding promotions and billing.
Store Environment
A few customers felt the store environment was unwelcoming at times, particularly when staff did not acknowledge their presence upon entering.
- JAJewlz Ap2 days ago5.0Jeremy is the man, he took care of my issues effectively and in a timely manner. Haven’t had this type of care at any other Verizon store! He got straight to the point and no run around! Fantastic job Jeremy!!
- JWJack WirkusNov 12, 20255.0Great customer service with extremely knowledgeable staff.
- EMEric MademannNov 7, 20255.0Nolan took care of us efficiently. Knew his stuff.
- PPPatricia PimentelNov 1, 20255.0Nolan at Verizon ...Great service and attention to detail Patient and answered all Our questions and set us up with the right service Highly recommend working with Nolan at Verizon!!! Thanks for your patience
- SMScott MitchellOct 21, 20255.0Excellent service. Answered all our questions and set up two new iPhone. Nolan was great!
Frequently Asked Questions About Verizon
What products and services does Verizon in Naperville offer?
Verizon in Naperville offers smartphones, tablets, mobile hot-spots, wireless accessories, and home services including internet and home phone solutions.
What are the operating hours of Verizon at 1212 S Naper Blvd, Naperville?
Verizon is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Naperville provide in-store pickup services?
Yes, Verizon offers in-store pickup for customers.
Is the Verizon store in Naperville wheelchair accessible?
Yes, the Verizon store has a wheelchair accessible entrance, parking, and seating to accommodate all customers.
What payment options are accepted at Verizon in Naperville?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Diners Club, Discover, Financing, MasterCard, Samsung Pay, and Visa.
Does Verizon in Naperville offer delivery services?
No, Verizon does not offer delivery services; however, they provide in-store pickup.
What is the contact information for Verizon at 1212 S Naper Blvd?
You can contact Verizon in Naperville by phone at +1 630-366-0252 or email at contact@themobilegeneration.com.
Are there music and art schools near Verizon in Naperville?
Yes, Bach to Rock Naperville, a music and art school, is located nearby and could be a place to visit before or after your Verizon visit.
Where can I find real estate agencies near Verizon in Naperville?
There are multiple real estate agents and agencies near Verizon, such as Ibsen Team, New Nest Realty Group, and Carla Tsoris - Coldwell Banker Realty, useful if you are exploring property options in the area.
What shopping options are available near Verizon in Naperville?
Nearby shopping options include Fox Run Square shopping center and CR Promotions advertising agency, making it convenient to combine visits for various needs.