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VCA Naper Ridge Animal Hospital

4.5
(152 reviews)

Business Details

987 Maplefield Rd, Naperville, IL
60565, United States
(630) 948-7824
https://vcahospitals.com/naper-ridge

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingVCA Animal Hospitals
At VCA Naper Ridge Animal Hospital in Naperville, IL, we blend compassion with expertise to ensure your pets receive the highest standard of care. Our services—including dental & diabetes care, pain management, diets & supplements, and flea & tick prevention—address every aspect of your pet’s health. Our pharmacy services, house calls, surgical options, grooming services, and preventative care programs are designed to keep your pets thriving. Plus, with specialized services (like cold laser therapy & orthopedic surgery), we stay at the forefront of veterinary medicine. Book an appointment with our Naperville vet today.

Location

VCA Naper Ridge Animal Hospital
987 Maplefield Rd, Naperville, IL
60565, United States

Hours

Reviews

4.5
152 reviews
5 stars
116
4 stars
17
3 stars
4
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for being caring, compassionate, and attentive to their pets' needs.

Concerns Over Pricing

Several reviews expressed dissatisfaction with the high costs of services and perceived upselling practices.

Mixed Experiences

While many customers had positive experiences, some reported issues with specific doctors and the handling of their pets' care.

Communication Issues

A few customers noted problems with communication regarding treatment plans and follow-up care.

Grooming Complaints

There were multiple complaints about grooming services, including poor quality and pricing discrepancies.
  • VB
    Vladimir Babushkin
    Feb 12, 2026
    5.0
    Very professional doctors and medical team — friendly, warm, and truly compassionate. The reception staff is welcoming and kind as well. We received a follow-up call from the doctor after the visit, which meant a lot. We feel very lucky to have found this hospital and to have signed up our dog here
  • PB
    Patrick Boyle
    Feb 7, 2026
    5.0
    Great and caring staff.
  • DC
    Diana Cann
    Dec 3, 2025
    5.0
    They took great care of my cats and answered all my questions
  • DF
    Dan Firks
    Nov 9, 2025
    5.0
    Been going here for years very polite attentive doctors are great highly recommend.
  • TH
    Trevor Heller
    Oct 4, 2025
    1.0
    This vet has demonstrated to me that their #1 concern is how can they separate the money from my wallet. Literally holding my dogs prescription hostage until they can run $1500 in more tests. I’m sure the cost has gone up since then. They know he is fine as they ran the tests by accident 5 months ago (I have a voicemail from the vet saying his labs were good). They refilled the prescription once since then. Now they’ve decided to not authorize the refill until we come back and pay for the tests. Stop pretending that he “needs” the tests and you just want to make sure he is reacting to the medication…you know the answer. Doesn’t matter. I’m looking for a new vet.

Frequently Asked Questions About VCA Naper Ridge Animal Hospital

What are the operating hours of VCA Naper Ridge Animal Hospital?

VCA Naper Ridge Animal Hospital is open Monday to Thursday from 7:30 AM to 7:00 PM, on Friday from 7:30 AM to 5:00 PM, and on Saturday from 7:30 AM to 2:00 PM. The hospital is closed on Sundays.

What types of pets does VCA Naper Ridge Animal Hospital primarily serve?

The hospital primarily serves cats and dogs.

Brand Certified Facts from VCA Naper Ridge Animal Hospital

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