Brand Certified
Apple Main Place
3.6(1791 reviews)
Certified by Apple Main Place • Feb 22, 2026
Business Details
120 West Jefferson Avenue, Naperville, IL
60540, United States
Certified by Apple Main Place • Feb 22, 2026
(630) 536-5400
Certified by Apple Main Place • Feb 22, 2026
https://www.apple.com/retail/mainplace/
Certified by Apple Main Place • Feb 22, 2026
About
Certified by Apple Main Place • Feb 22, 2026
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by Apple Main Place • Feb 22, 2026
Hours
Certified by Apple Main Place • Feb 22, 2026
Reviews
3.6
1,791 reviews
5 stars
885
4 stars
264
3 stars
110
2 stars
78
1 star
454
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and dismissive attitudes.
Wait Times
Many customers experienced long wait times, both for appointments and in-store assistance, leading to frustration.
Staff Knowledge
While some employees were noted for their expertise and helpfulness, others were criticized for being unhelpful or lacking knowledge.
Store Environment
The store is often described as crowded and chaotic, impacting the overall shopping experience.
Repair Experiences
Customers reported varying experiences with repairs, with some satisfied and others feeling misled about repair options.
- DDDannyFeb 19, 20261.0Tired buying an apple product but the employee was rude on the phone screaming at someone for harassment? Wish you had better employees to actually help customers
- CLCarmen LilacFeb 15, 20262.0Ray was rude right off the bat, and not helpful in the slightest - other Geniuses were great though!
- JGjoe goadFeb 9, 20265.0Not a Apple guy. But had to stop in for some repairs for work. I was very impressed with their system of checking people in and making sure everyone is helped. I was surprised to see classes for people new to their technology. All in all very impressive store.
- SAShahzad AkhtarFeb 9, 20261.0I was there yesterday Very, very bad customer service please do not go here. I hope Apple management noticed than.
- LKLeena KumarJan 31, 20261.0Expected me to pay over $500 to fix my phone or get a new one even though the issue was a manufacturers defect and my phone is barely a year old. Said there was nothing they can do and were so incredibly disappointing. Get a Samsung.
Frequently Asked Questions About Apple Main Place
What products can I find at Apple Main Place?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Main Place. Specialists are available to answer your questions and assist you.
What services are offered at Apple Main Place?
Apple Main Place offers technical support at the Genius Bar, in-store shopping, device repairs, and free Wi-Fi.
What are the regular store hours for Apple Main Place?
Apple Main Place is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Is Apple Main Place wheelchair accessible?
Yes, Apple Main Place has a wheelchair accessible entrance for your convenience.
Can I pick up my online order in-store at Apple Main Place?
Yes, Apple Main Place offers in-store pickup for your online orders.
Does Apple Main Place accept mobile NFC payments?
Yes, you can pay using mobile NFC payments at Apple Main Place.
Is there free Wi-Fi available at Apple Main Place?
Yes, Apple Main Place provides free Wi-Fi to customers during their visit.
What coffee shops are near Apple Main Place for a quick break?
Starbucks and Starbucks Reserve are nearby coffee shops where you can enjoy a coffee before or after visiting Apple Main Place.
Are there dining options near Apple Main Place?
Yes, Lou Malnati's Pizzeria, sweetgreen, and Starbucks Reserve are nearby restaurants offering pizza, vegetarian meals, and coffee respectively.
Where can I find fashion and beauty stores near Apple Main Place?
Nearby you can visit Faherty Naperville and Chico's for clothing, Sephora and MAC Cosmetics for beauty products, and Charlotte Tilbury for beauty and spa services.
Brand Certified Facts from Apple Main Place
Apple Main Place partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website