Verizon

4.8
412 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Metropolis, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1201 E. 5th St.

Details

  • Curbside pickupNot available

Location

Verizon
1201 E. 5th St, Metropolis, IL
62960, United States

Hours

Reviews

4.9
402 reviews
5 stars
377
4 stars
9
3 stars
6
2 stars
6
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Noah and Brandon, for their helpfulness, friendliness, and professionalism.

Efficiency

Many reviews highlighted the quick service and efficient handling of customer needs, with several customers noting they were in and out in no time.

Knowledgeable Staff

The staff, particularly Noah and Brandon, were frequently described as knowledgeable, providing thorough explanations and assistance with phone issues.

Positive Environment

The store was noted for its welcoming atmosphere, with customers feeling comfortable and appreciated during their visits.

Recommendations

Numerous customers highly recommended the store and its staff to others, indicating a strong likelihood of repeat business.
  • JS
    Judy Sharp
    1 day ago
    5.0
    He did a very great job of fixing my phone. Great store great people
  • RB
    Rose Benard
    Nov 11, 2025
    5.0
    Noah helped me clean my phone and get rid of all those bad apps. $40 service and my phone was good to go.
  • DP
    David Park
    Nov 11, 2025
    5.0
    Noah helped me with my phone. Greatly appreciate it
  • SR
    Sandy Robbins
    Oct 30, 2025
    5.0
    Noah helped me with get my phone working again. Great store and great people.
  • DM
    Deanna Minton
    Oct 23, 2025
    5.0
    Noah was so helpful and took great care of us! Highly recommend!

Frequently Asked Questions About Verizon

What services does Verizon in Metropolis offer?

Verizon in Metropolis provides wireless devices, Verizon home internet, accessories, business accounts, device financing, upgrades, and award-winning customer service.

What are the operating hours for Verizon at 1201 E. 5th St?

The store is open Monday through Saturday from 9:00 AM to 6:00 PM and on Sunday from 12:00 PM to 5:00 PM.