Verizon

Reviews

• MD

  Marxo Drums

  Jan 23, 2026
  5.0
  Needed to return a phone, they weren't the right kind of store but the gentleman who helped me was super helpful and very nice and helped me find a Verizon store that could help me with my needs
• AG

  Amanda Gonzalez

  Jan 9, 2026
  5.0
  Great service , clean store!
• FG

  Faye Garcia

  Dec 10, 2025
  5.0
  Very informative, very knowledgeable and has great customer service skills. Great job!!
• FK

  Fabian Klejszta

  Nov 20, 2025
  5.0
  It was a good fast service thank you ! 😊
• DL

  Dominic Longo

  Nov 12, 2025
  5.0
  I had an ongoing issue with my (supposed to be) $130 bill raised up to a literal $608.02. The fault lies with the northwest highway store, an employee named Charlie told me to give him the router I was returning (within a free 30 day trial period) and he would return it for me, given that he was “already headed that way with equipment to return.” I left them a glowing review, singing their praises. Lo and behold, he never returned the equipment, and my bill was more than tripled. I have been back there SO many times (it’s 40 minutes away from me) and the issue was still never solved. I decided to give this Verizon another shot (they weren’t able to help me with past issues before this one that’s why I went to the other store) and I met Sebastian who got my problem solved. This was my last attempt/trip to a Verizon store before walking away and letting them send my bills to collections, which obviously would have negatively affected me in the long run with my credit score. But I didn’t need to, Sebastian got it figured out for me. Thanks again man.

Frequently Asked Questions About Verizon