Cricket Wireless Authorized Retailer

4.8
160 reviews

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Maywood store today.

Location

Cricket Wireless Authorized Retailer
605 W Roosevelt Rd, Maywood, IL
60153, United States

Hours

Reviews

4.8
160 reviews
5 stars
148
4 stars
3
3 stars
2
2 stars
0
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service, highlighting staff members like Elizabeth and Juan for their helpfulness and friendliness.

Knowledgeable Staff

Many reviews noted the staff's expertise and ability to provide thorough explanations and solutions to customer issues.

Positive Experience

Overall, customers reported a positive experience at the store, with many expressing their intention to return due to the excellent service.

Mixed Feedback

While most reviews were positive, there were a few isolated incidents of dissatisfaction with service, indicating that experiences may vary.
  • RH
    ronald harstad
    Dec 27, 2025
    5.0
    Great customer service
  • JW
    Jay Washington
    Dec 18, 2025
    5.0
    Thank you Juan for helping me where's my Google apps and cell phone questions. You were very wonderful and pleasant I really appreciate all the help with these apps thank you very much.
  • BB
    Barbara
    Dec 9, 2025
    5.0
    I've just had the most amazing experience here today. Erica has solved all of my issues and questions and most importantly she had to really work hard to solve all my problems I have been a Cricket customer for quite some time and NEVER had service like this. It was not an easy task getting this all done and she did it all with the best customer service ever. SHE IS A Keeper. Thank you.
  • TJ
    Tamiya Jones
    Oct 15, 2025
    5.0
    I was able to get a new device. Great customer service erika
  • MM
    Mary Mitchell
    Oct 10, 2025
    5.0
    I have been to this cricket store three times and have always walked out impressed. Initially I met the owner a few years back who was working to set up the new business. He was so forthright in providing direct helpful information regarding the products and the service plans, a welcome change away from high pressure to purchase the most expensive items. Most recently I had gone in to gather information for my son who couldn't get in due to work. The salesperson Elizabeth could not be more accommodating. She was patient, thorough and very knowledgeable. She even wrote out a comparison of the different plans that I could review with my son. In addition she was extremely kind and considerate helping me with the door and directions as I had a baby with me. Juan?, the manager also was helpful with my numerous questions. During my last trip Elizabeth was able to help resolve the issue in replacing the phone and was as polite and friendly as the first time. I was very impressed with interactions here. I feel I received the most direct and honest information here and plan on switching to Cricket myself in future. Very convenient and economical. Special thanks to Elizabeth for providing top-notch service!

Frequently Asked Questions About Cricket Wireless Authorized Retailer

What kind of cell phone plans does Cricket Wireless Authorized Retailer in Maywood offer?

Cricket Wireless in Maywood offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract.

Where is the Cricket Wireless Authorized Retailer located in Maywood?

It is located at 605 W Roosevelt Rd, Maywood, IL 60153.