Cricket Wireless Authorized Retailer

Reviews

• JG

  Jesse Geddes

  Nov 23, 2025
  1.0
  Since I've been with this service I have had shity phones every time I just got one a couple of weeks ago cuz my last one I accidentally had it moved over but this one I buy at a retail and the phone breaks while in my pocket as of right now I am canceling my service
• AK

  Ashley Klein

  Jan 3, 2025
  1.0
  this place is the biggest joke. just got off the phone and that was by far the worst customer service experience i’ve ever witnessed in my life. dude wanted to laugh at me and keep cutting me off when i had a simple question. y’all need to steady close down. cause anyone that has worked there in the last two years is awful.
• LK

  Lewkie_77 (Katie)

  Aug 20, 2020
  5.0
  Jeremy was sooo helpful and patient!!! I could not have had better service, can't say enough nice about him!!!!! He deserves a raise!!!
• SS

  sue spitz

  Aug 2, 2020
  5.0
  I’m sooo happy Cricket came to Mattoon!!! By switching to Cricket I took $150.00 a MONTH off my family’s phone Bill!!!! They give UNLIMITED DATA so I no longer have to worry how high the phone bill will be😬 and their price includes taxes, ect... set price, no game playing! The reception is wonderful, even when any of us have to travel! Serena was wonderful help to me (since I’m technically challenged...) she was so kind and patient ... went way out of her way and spent a lot of her time to help me with some phone switching. Great customer service!!!!