Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Matteson store today.
Location
Hours
Reviews
4.9
209 reviews
5 stars
199
4 stars
4
3 stars1
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, knowledge, and professionalism, with many specific mentions of employees like Liseth, Oscar, and Diana.
Product Assistance
Many reviews highlighted the staff's ability to assist with phone upgrades, setups, and troubleshooting, ensuring a smooth transition for customers.
Positive Atmosphere
The store was noted for its friendly and welcoming environment, with employees engaging customers positively and creating a pleasant shopping experience.
Return Policy Issues
One customer expressed dissatisfaction with the return policy, citing unexpected fees and a lack of clarity, which may affect future customer trust.
- CCCynthia CollinsJan 3, 20265.0Elijah and Melanie were extremely helpful and upgraded my phone very quickly.
- VMVirnita MartinNov 22, 20255.0The staff was very courteous, knowledgeable, and compassionate. I am extremely satisfied with the service I received.
- KCKimberly ColeNov 14, 20255.0Excellent customer service!!
- DWDeShawn WattsNov 8, 20255.0Elijah Melanie was alsome. Great customer service, good vibes, we smiled and laughed hard during my visit at Cricket. Happy I stop in. Thanks Team.
- ACAngelete CarrollNov 8, 20255.0I really appreciate the knowledge of Melanie and Elijah and their professionalism.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Matteson offer?
They offer customizable cell phone plans including unlimited talk, text, and data with no annual contract.
Where is Cricket Wireless Authorized Retailer located in Matteson?
It is located at 4061 211th St, Matteson, IL 60443, USA.
What are the store hours for Cricket Wireless Authorized Retailer in Matteson?
Monday to Friday, it's open from 10:00 AM to 7:00 PM; Saturday 10:00 AM to 5:00 PM; and Sunday 11:00 AM to 5:00 PM.
Is there an annual contract required to get a plan at Cricket Wireless Authorized Retailer?
No, Cricket offers plans with no annual contract required.
How can I contact Cricket Wireless Authorized Retailer in Matteson?
You can call them at +1 708-679-1202.
Does Cricket Wireless Authorized Retailer offer 5G phone plans?
Yes, 5G is one of the features offered in their cell phone plans.
Are there any nearby hair salons close to Cricket Wireless Authorized Retailer?
Yes, several nearby hair salons include Supercuts and KickBack's Barber Shop, convenient for customers wanting both a phone plan and grooming services in one trip.
What dining options are near Cricket Wireless Authorized Retailer in Matteson?
Nearby restaurants include Dusties Southern Style Buffet, Kenny's Ribs & Chicken, Peachtree Cafe, and McDonald's, great for grabbing a meal before or after your visit.
Is there a grocery store near Cricket Wireless Authorized Retailer?
Yes, Pete's Fresh Market is a nearby supermarket where you can shop conveniently during your trip to the area.
Where can I find financial advising or tax services near Cricket Wireless Authorized Retailer?
Jackson Hewitt Tax Service is located nearby, providing trusts, accounting, and financial advising services.