Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Marion for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
473 reviews
5 stars
207
4 stars
84
3 stars
57
2 stars
30
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced poor service, with reports of rudeness, lack of assistance, and long wait times.
Staff Knowledge
Many reviews highlighted a lack of knowledge among staff regarding products and services, leading to unresolved issues for customers.
Positive Experiences
Despite negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that experiences can vary significantly.
Communication Issues
Customers expressed frustration with the difficulty in reaching customer service and the reliance on automated systems, which hindered problem resolution.
- RDRichard DavisDec 31, 20252.0They lost my pictures!!! I paid them to transfer mine and my wife's phone, hers transfered but not mine. Damn! When I went back they had already reset my phone. This is why I paid the transfer fee. They sent me to either Google or Samsung to try to retrieve them. This is going to be an extra step i was hoping to avoid, even with paying the transfer fee. Ugh. Started off just trying to do a good deed for my wife. Very disappointed.
- JGJaci GulleyDec 7, 20255.0Went in to get a new line added to our account today and Mike was wonderful he listened and helped with everything we needed definitely wonderful service and took half the time it normally would
- SSSheliahSep 30, 20251.0Unauthorized charges of 455.00 and I'm not a customer an never was. I went into the store in person they couldn't help me .but gave me a list of numbers and that was a joke an still didn't get it resolved yet going to dispute all 3 charges . I was on the phone all day they hung up on me several times
- EMErnest MeeksSep 8, 20254.0They tried to help with my watch, but no one there had experience with this model. However they were as helpful as possible.
- DJDax JekyllAug 26, 20251.0Easily the worst service I've ever experienced; rather than be allowed to take my phone home to do a data transfer, I was told to sit with it and wait thirty minutes. I left after three hours of waiting, not because I couldn't wait, but because they gave other customers better service, offering to keep their phones while the transfer happened, offering up personal wifi after a "long thirty minute wait."
Frequently Asked Questions About Verizon
What are the Verizon store hours in Marion, IL?
The Verizon store in Marion is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Marion?
The Verizon store is located at 2902 1/2 W Deyoung St, Marion, IL 62959.
Which brands of smartphones and devices does the Verizon store carry?
The Verizon store carries Apple, Samsung, Motorola, Google, Kyocera, and TCL devices, including the latest 5G smartphones like iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What purchasing and delivery options does Verizon offer at the Marion store?
You can buy online and pick up your order in store, enjoy free 2-day shipping, use express lockers, or opt for same-day delivery in select areas.
Can I schedule an appointment for faster service at the Marion Verizon store?
Yes, you can schedule an in-store appointment online for a more convenient shopping experience.
What payment methods are accepted at the Verizon store?
Verizon accepts checks, debit cards, and mobile NFC payments; cash-only payments are not required.
Does the Verizon Marion store offer business devices and plans?
Yes, the store offers business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans.
How can I find the Verizon store in Marion using public transportation or nearby landmarks?
The Verizon store is near places like The Roofing Guys, The Mattress Store, and Toys"R"Us, which can help you locate it easily in the Marion area.
What nearby dining options are available around the Verizon store in Marion?
After visiting Verizon, you can enjoy nearby restaurants such as Red Lobster, Fujiyama Japanese Steakhouse, Olive Garden, and Texas Roadhouse for a variety of dining experiences.
Are there nearby financial institutions close to the Verizon store for convenient banking?
Yes, Bank Of Marion, First Southern Bank, SIU Credit Union, and Farmers State Bank are all nearby, making it convenient to handle banking needs before or after your visit.