Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Marion store today.
Location
Cricket Wireless Authorized Retailer
2402 Williamson County Pkwy Ste F, Marion, IL
62959, United States
Hours
Reviews
4.3
194 reviews
5 stars
128
4 stars
30
3 stars
13
2 stars
8
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Raven, Johnnie, and Kevin.
Mixed Experiences
While some customers had positive experiences, others reported rude service and dissatisfaction with certain employees.
Pricing and Plans
Customers appreciated the affordable pricing and plans compared to competitors like Verizon and Straight Talk, although some mentioned complications with billing.
Store Management
Several reviews indicated issues with store management and organization, leading to long wait times and customer frustration.
Product Availability
Customers expressed disappointment with limited phone stock and availability, particularly for specific models.
- LMLinda MellerJan 3, 20265.0I like cricket
- HDHilary DreselOct 11, 20255.0Raven was awesome, she was very kind, helpful, and knowledgeable!
- KSkathy sandersSep 19, 20255.0Jeremiah the store manager and Raven were great help with everything we needed. Definitely a 5 star place
- BOBlaine OzmentSep 3, 20254.0Very helpful. I'm switching back to cricket after being over charged by Verizon who's service is no better, you get absolutely no more coverage than cricket gives you for $60...well over half price for the same services.
- PHpatti howellJul 31, 20251.0They were rude as hell to my mother while I was on the phone with her. Horrible customer service.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Marion offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, all with no annual contract.
Where is the Cricket Wireless store located in Marion, Illinois?
The store is located at 2402 Williamson County Pkwy Ste F, Marion, IL 62959.
What are the operating hours of Cricket Wireless Authorized Retailer in Marion?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does the Cricket Wireless store in Marion require an annual contract for cell phone service?
No, Cricket Wireless offers plans with no annual contract for cell phone service.
How can customers contact Cricket Wireless Authorized Retailer in Marion?
You can contact the store by phone at +1 618-503-0353.
Where can I find more information about Cricket Wireless Authorized Retailer in Marion online?
Visit their official store page at https://www.cricketwireless.com/stores/il/marion/2402-williamson-county-pkwy-ste-f for details and updates.
What popular sports and clothing store is located near Cricket Wireless Authorized Retailer in Marion?
Hibbett Sports, a shoe, sporting goods, and clothing store, is located nearby and can be a great stop for customers before or after visiting Cricket Wireless.
Are there any hair or beauty salons close to Cricket Wireless in Marion?
Yes, Supercuts, a hair salon and barber shop, is located near the Cricket Wireless store, allowing customers to combine errands conveniently.
What dining options are available near Cricket Wireless Authorized Retailer in Marion?
Changos of Marion, a Mexican fast food restaurant, is nearby, offering a delicious meal option before or after your visit.
What other types of stores can customers find near Cricket Wireless Authorized Retailer in Marion?
Nearby stores include Dollar Tree for discount shopping, Stevens Floral Gifts and Framing for flowers and gifts, Mr. Koolz Frozen Yogurt & More for ice cream, and Rent One for appliance rentals and arcade entertainment.