Business Details
About
Cell Phone Store
TCC Macomb, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1736 E Jackson St.
Location
Hours
Reviews
4.9
818 reviews
5 stars
783
4 stars12
3 stars9
2 stars0
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Juan and Zach received numerous accolades for their exceptional customer service, patience, and knowledge.
Staff Knowledge
Customers praised the staff's expertise, particularly Juan and Blake, for their ability to assist with various phone and service issues.
Efficiency
Many reviews highlighted the quick and efficient service provided, with several customers noting fast phone setups and transfers.
Positive Atmosphere
The store was described as welcoming and friendly, contributing to a pleasant customer experience.
Problem Solving
Juan was frequently mentioned for going above and beyond to resolve customer issues, demonstrating a strong commitment to customer satisfaction.
- BPBruce PetersonOct 11, 20255.0Go see Juan
- PRPaula RhodesAug 26, 20255.0Zack has been my contact at Verizon MANY TIMES! HE IS THE BEST ABOVE ALL! HE HAS HELPED ME MANY TIMES SUCCESSFULLY! YOU SHOULD GIVE A BIG RAISE! HE DESERVES IT
- CKCharles KestersonAug 13, 20255.0😀
- KDKaren DeHavenAug 2, 20255.0Juan was a amazing!! I felt lost with my new phone. I could not get into my email due to security reasons. Juan went out of his was got another device to get into my email so my new phone could be activated. Not to many employees in Verizon have that much patience and companionship in their job! If you want someone that will treat you like a human being ask for Juan. Thank you again!!
- TTTreJul 25, 20255.0Very helpful and quick had my number transfered and phone set up within 40 mins
Frequently Asked Questions About Verizon
What services does TCC Macomb, Verizon authorized retailer, offer?
TCC Macomb offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and services including prepaid plans, bill payments, business accounts, new lines, upgrades, device activation and financing, and Verizon Unlimited plans.
Where is Verizon store in Macomb located?
The Verizon store is located at 1736 E Jackson St, Ste C, Macomb, IL 61455.
What are the operating hours of the Verizon authorized retailer in Macomb?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which brands of phones and devices are available at TCC Macomb?
TCC Macomb carries Apple, Samsung, Motorola, LG, and HTC devices with Verizon network coverage including 5G service.
Can I pick up my device in-store at the Verizon Macomb location?
Yes, the store offers in-store pickup for devices and accessories.
How can I schedule an appointment or service at TCC Macomb?
You can schedule appointments or services through their online reservation page at https://www.tccrocks.com/appointments/.
Is there a nearby coffee shop where I can relax before or after visiting Verizon Macomb?
Yes, Starbucks is nearby where you can enjoy coffee or a quick snack before or after your visit.
Are there any hair salons near the Verizon store in Macomb for grooming services?
Yes, Sport Clips Haircuts of Macomb, Great Clips, and SMARTSTYLE are hair salons located nearby where you can get a haircut or other beauty services.
Where can I dine near the TCC Macomb Verizon location?
You can visit Ponderosa Steakhouse or Buffalo Wild Wings nearby for dining options ranging from steak to American and chicken dishes.
Is there a pharmacy close to the Verizon store in Macomb?
Yes, Walmart Pharmacy is located nearby for your pharmaceutical needs.