Cricket Wireless Authorized Retailer

Reviews

• MW

  Monteyvious Woods

  Aug 6, 2025
  5.0
  Good customer service
• JG

  Janet Guadarrama

  Jun 15, 2025
  1.0
  You guys don’t go here! At all I went in so they can see my phone for a missing button I didn’t realize it since it was for my son phone! And the guy who works there took a look at my son phone and they say they couldn’t do anything about it and I Need it to dial the 611 number for customer service! And he took out the cover of the phone hard and forced to take out so he can give me the IMEI number and I noticed the screen was lifted up and the other side of the button is broken! And they said they didn’t noticed yeah right but he had it on his hand to look at it. I’m just frustrated because they really can’t do anything about it but it was his fault. not worth it here if you have a problem they can’t do anything about it clearly they don’t want to be blamed for And it wasn’t at my fault and I talked to the manager Colin here he couldn’t replaced the phone, because he said I already took the phone broken for a button, and he can’t pay for it or come out of his pocket or replace it because I brought to them to fix it but he broken even more the screen doesn’t even turn on or off the screen is lifted up. They said I could buy another phone and happy to let go of the other charges. but why would I buy another phone if it wasn’t at my fault and it was the workers fault because it happened at the store. they broke the whole screen was lifted up and the other side of the button is broken is just NOT WORTH COMING HERE THEYLL GIVE YOU PHONES THAT DONT EVEN LAST A MONTH. I BOUGHT 4 phones 2 of them don’t even turn on or off anymore and they don’t even want to take care of the situation when is the stores employee fault I’m just frustrated. Because I came in there for more like budget , but I’m just here to WARN OTHERS. No wonder they have 3 stars. look at the reviews before you go to any store! Obviously they will be nice when they sell you the phone so you could buy it But they won’t deal with your problems.
• KM

  Kyle McFadden

  Jun 11, 2025
  1.0
  Don't sign up for cricket wireless! Get a government phone over this extremely unprofessional "phone company" They are a fraudulent "phone company" they took $30 from my account 6 months straight after I returned the horrible Hotspot a day later! They won't even credit you back what they STOLE!! Cricket wireless is an absolute disgrace!! This company is the equivalent to someone going into your wallet and taking your hard earned cash without your permission!
• JM

  Jennifer Murphy

  Jun 21, 2024
  5.0
  I have 4 phone lines for $100 a month for my family. Plans are cheap and you if you have your own compatible phone you can set it up. You also can also get a line of credit to purchase one of their phones. I've traveled to Mexico numerous times and service was excellent.
• JT

  juana Tello

  Sep 9, 2019
  3.0
  Always welcoming

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