Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Long Grove, IL location.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
338 reviews
5 stars
307
4 stars
10
3 stars1
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting employees like Sweta, Amina, and Natalie.
Efficiency
Many reviews noted the quick and efficient service provided by the staff, making the process of upgrading or resolving issues smooth and painless.
Knowledgeable Staff
Several customers commented on the staff's extensive knowledge about products and services, which helped them make informed decisions.
Positive Atmosphere
The store was described as having a friendly and welcoming environment, with staff going out of their way to assist customers, including entertaining children.
Mixed Experiences with Lee
While many customers had positive interactions, there were notable complaints about Lee's attitude and customer service, indicating inconsistency in experiences.
- KPKaren Proctor2 days ago5.0Everyone was so helpful! We will go back to them if ever a question. Loved their friendly personalities!!Good job everyone!
- ZSZ S6 days ago5.0Excellent customer service! Jason explained everything clearly, was very polite , friendly, and helped me choose exactly what I needed . Thank you for outstanding service!
- NNNadejdaNov 8, 20255.0I came in with my son to see about getting new phones Amena and Jason did a fantastic job getting us through the process effortlessly and smoothly! When we had received our phones Amena helped us set them up and transfer all of our information to the new devices! Huge thank you to both of them!
- AYAleksandr ŠyjanNov 4, 20255.0I had an excellent experience with Jason at the Verizon store. His professionalism and efficiency were outstanding. He successfully reconnected both of my phones within 20 minutes and ensured everything was working perfectly. I highly recommend Jason and this location for exceptional customer service.
- TMTodd MiddendorfSep 30, 20255.0I had to get a replacement watch for my child and it was being VERY stubborn. After multiple unsuccessful calls to Verizon, I brought it into Marci at the Long Grove location, and she was able to find a solution! Marci, you rock, and I really appreciate the help. If you have a Verizon phone (or need one!) come here and they'll fix you up!
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Long Grove, IL?
The Verizon store is located at 4188 IL Route 83, Ste E, Long Grove, IL 60047.
What are the operating hours of the Verizon store in Long Grove?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does the Verizon store in Long Grove offer in-store pickup service?
Yes, this Verizon location offers in-store pickup services for your convenience.
What payment options are accepted at this Verizon store?
The store accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Is the Verizon store accessible for wheelchair users?
Yes, the store has wheelchair accessible entrances and parking.
What languages are spoken at the Verizon Long Grove store?
The store provides customer service in Spanish and Hindi along with English.
How can I contact the Verizon store in Long Grove?
You can reach the store by phone at +1 847-383-5488 or via email at stores@yourwirelessinc.com.
What is the special promotion currently offered at the Verizon Long Grove store?
You can save $25 off any smartphone when you visit the store today.
Are there any nearby places to get coffee before or after your visit to Verizon?
Yes, Starbucks and Peet's Coffee & Tea are nearby for you to enjoy a coffee break.
What dining options are available near the Verizon store in Long Grove?
Nearby dining options include Domino's Pizza, Ttobokki Korean Restaurant, and Haku Japanese Restaurant.
Are there any pet stores near the Verizon store where I can shop after visiting?
Yes, Bentley's Pet Stuff and Bentley's Corner Barkery are nearby pet stores for your convenience.