Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Lockport, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 16527 W 159th St.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
418 reviews
5 stars
396
4 stars3
3 stars2
2 stars0
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff, particularly Mital and Sagar, highlighting their knowledge and willingness to help.
Knowledgeable Staff
Many reviews noted the staff's expertise in navigating issues, explaining plans, and providing solutions, which contributed to a positive experience.
Efficiency
Customers appreciated the quick and efficient service, often mentioning smooth transactions and timely resolutions to their problems.
Friendly Atmosphere
The store was described as having a welcoming and friendly environment, making customers feel valued and comfortable during their visits.
Problem Resolution
Several customers shared experiences of having their issues resolved effectively, often contrasting their experiences with other Verizon locations.
- JCJeramie Cannon3 days ago5.0Very helpful with my new phone, iPad and watch! Excellent service!!! Love this store, thank you for everything
- JWJohn WilsonNov 14, 20255.0Service was excellent, very happy, solved all of my issues and helped me with my new phone
- AVAngel ValdezOct 28, 20255.0Came here to set up my second phone number perk and a new upgrade. This is the best experience I've ever had. Super helpful and nice people working here. If I had questions, they answered them clearly and even helped me to get the best deal/plan that I need for my phone.
- DMDee-Dee MathysOct 24, 20255.0Excellent service by Romel Martin today. Phone was acting up, and he got to the root of the problem quickly and efficiently.
- MMmichael martinOct 21, 20255.0My Verizon rep. Was friendly and went above and beyond to help with my issues. Couldn't ask for a better experience!!!!!
Frequently Asked Questions About Verizon
What services and products does Verizon in Lockport offer?
Verizon Lockport offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including Verizon Wireless plans, device activation, upgrades, and repairs.
What are the store hours for Verizon in Lockport?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. It is closed on November 5 and 6, 2025 for holidays.
Where is the Verizon store located in Lockport?
The Verizon store is located at 16527 W 159th St, Ste 103, Lockport, IL 60441.
Can I pick up my online order in-store at Verizon Lockport?
Yes, Verizon Lockport offers in-store pickup for orders.
Does Verizon Lockport offer device financing and no-contract plans?
Yes, they provide device financing options and no-contract plans to suit customer needs.
How can I schedule an appointment or check Verizon's current deals?
You can schedule appointments at https://wirelesszone.com/appointments/ and check today’s best deals at http://wirelesszone.com/offers/.
What are some nearby places to visit around Verizon Lockport that could enhance my visit?
You can grab a coffee at Starbucks, enjoy ice cream at Cold Stone Creamery, or get a quick meal at McDonald's or Arby's, all located near the Verizon store.
Is there a nearby location to access banking services near Verizon Lockport?
Yes, there is a Bank of America ATM and a TCF Bank nearby, providing convenient access to banking services during your visit.
Are there any nearby printing or shipping services close to Verizon Lockport?
The UPS Store #5629 is close by offering printing, packing, shipping, and courier services, which can be useful for customers needing these services.
What brands does Verizon Lockport carry in their product lineup?
Verizon Lockport carries brands including Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, and many others for devices and accessories.