Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Lockport, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 16527 W 159th St.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
424 reviews
5 stars
402
4 stars3
3 stars2
2 stars0
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff members, particularly highlighting Sagar and Mital for their helpfulness and knowledge.
Knowledgeable Staff
Many reviews noted the staff's expertise and ability to clearly explain products and services, making the experience smooth and informative.
Positive Experiences
Overall, customers reported very positive experiences at this location, often mentioning their willingness to return and recommend the store to others.
Problem Resolution
The team was commended for effectively resolving issues and providing solutions, often going above and beyond to ensure customer satisfaction.
- ANAnnette M. Zdybel nogaDec 24, 20255.0Very helpful
- MBMark Alex BautistaDec 21, 20255.0Sagar exceeded expectations with excellent performance and outstanding service. He consistently delivers high quality work and truly cares about providing the best experience for his clients. I highly recommend this place, ask for Sagar!
- CBCarolyn BautistaDec 21, 20255.0Sagar exceeded expectations with excellent customer service. He helped us through the entire process of switching our line and upgrading our phones, explained everything clearly, and made it stress-free. This is the kind of service people should get 100% you won’t regret it. Highly recommend this Verizon location and ask for Sagar.
- MBmatt borkowskiDec 12, 20255.0I’m not sure if I’m spelling this correctly, but Mattel was awesome! She helped my girlfriend get a new phone and transfer all of her data seamlessly. I highly recommend this location and asking for Mattel specifically. She even helped us set up her teacher discount. The service was excellent—& she was beyond informative. we left paying less than what she was paying before, with an upgraded phone. I believe discounts also apply to nurses and veterans as well.
- ASAustin StrzelczykDec 4, 20255.0Mital was wonderful amazing as usual! Thank you for everything
Frequently Asked Questions About Verizon
What services and products does Verizon in Lockport offer?
Verizon Lockport offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including Verizon Wireless plans, device activation, upgrades, and repairs.
What are the store hours for Verizon in Lockport?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. It is closed on November 5 and 6, 2025 for holidays.
Where is the Verizon store located in Lockport?
The Verizon store is located at 16527 W 159th St, Ste 103, Lockport, IL 60441.
Can I pick up my online order in-store at Verizon Lockport?
Yes, Verizon Lockport offers in-store pickup for orders.
Does Verizon Lockport offer device financing and no-contract plans?
Yes, they provide device financing options and no-contract plans to suit customer needs.
How can I schedule an appointment or check Verizon's current deals?
You can schedule appointments at https://wirelesszone.com/appointments/ and check today’s best deals at http://wirelesszone.com/offers/.
What are some nearby places to visit around Verizon Lockport that could enhance my visit?
You can grab a coffee at Starbucks, enjoy ice cream at Cold Stone Creamery, or get a quick meal at McDonald's or Arby's, all located near the Verizon store.
Is there a nearby location to access banking services near Verizon Lockport?
Yes, there is a Bank of America ATM and a TCF Bank nearby, providing convenient access to banking services during your visit.
Are there any nearby printing or shipping services close to Verizon Lockport?
The UPS Store #5629 is close by offering printing, packing, shipping, and courier services, which can be useful for customers needing these services.
What brands does Verizon Lockport carry in their product lineup?
Verizon Lockport carries brands including Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, and many others for devices and accessories.