Verizon

4.8
420 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Lockport, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 16527 W 159th St.

Details

  • Curbside pickupNot available

Location

Verizon
16527 W 159th St, Lockport, IL
60441, United States

Hours

Reviews

4.8
418 reviews
5 stars
396
4 stars
3
3 stars
2
2 stars
0
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff, particularly Mital and Sagar, highlighting their knowledge and willingness to help.

Knowledgeable Staff

Many reviews noted the staff's expertise in navigating issues, explaining plans, and providing solutions, which contributed to a positive experience.

Efficiency

Customers appreciated the quick and efficient service, often mentioning smooth transactions and timely resolutions to their problems.

Friendly Atmosphere

The store was described as having a welcoming and friendly environment, making customers feel valued and comfortable during their visits.

Problem Resolution

Several customers shared experiences of having their issues resolved effectively, often contrasting their experiences with other Verizon locations.
  • JC
    Jeramie Cannon
    3 days ago
    5.0
    Very helpful with my new phone, iPad and watch! Excellent service!!! Love this store, thank you for everything
  • JW
    John Wilson
    Nov 14, 2025
    5.0
    Service was excellent, very happy, solved all of my issues and helped me with my new phone
  • AV
    Angel Valdez
    Oct 28, 2025
    5.0
    Came here to set up my second phone number perk and a new upgrade. This is the best experience I've ever had. Super helpful and nice people working here. If I had questions, they answered them clearly and even helped me to get the best deal/plan that I need for my phone.
  • DM
    Dee-Dee Mathys
    Oct 24, 2025
    5.0
    Excellent service by Romel Martin today. Phone was acting up, and he got to the root of the problem quickly and efficiently.
  • MM
    michael martin
    Oct 21, 2025
    5.0
    My Verizon rep. Was friendly and went above and beyond to help with my issues. Couldn't ask for a better experience!!!!!

Frequently Asked Questions About Verizon

What services and products does Verizon in Lockport offer?

Verizon Lockport offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including Verizon Wireless plans, device activation, upgrades, and repairs.

What are the store hours for Verizon in Lockport?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. It is closed on November 5 and 6, 2025 for holidays.