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Brand Certified

Verizon

4.8
(428 reviews)

Business Details

16527 W 159th St, Lockport, IL
60441, United States
(815) 838-2900

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Lockport, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 16527 W 159th St.

Details

  • Curbside pickupNot available

Location

Verizon
16527 W 159th St, Lockport, IL
60441, United States

Hours

Reviews

4.8
428 reviews
5 stars
406
4 stars
3
3 stars
2
2 stars
0
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff members, particularly Sagar and Mital, highlighting their patience, knowledge, and willingness to help.

Knowledgeable Staff

Many reviews noted the staff's expertise in navigating phone plans and technical issues, with several customers specifically mentioning how staff helped them save money and understand their options.

Positive Experience

Overall, customers reported a very positive experience at the Lockport location, often stating they would return for future needs and recommending the store to others.

Efficient Service

Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly and smoothly.
  • JB
    James Berry
    6 days ago
    5.0
    Excellent service!
  • KS
    Ken Sobczyk
    Feb 1, 2026
    5.0
    Sagar was very helpful & patient setting up our new lines
  • MB
    Mark Alex Bautista
    Dec 21, 2025
    5.0
    Sagar exceeded expectations with excellent performance and outstanding service. He consistently delivers high quality work and truly cares about providing the best experience for his clients. I highly recommend this place, ask for Sagar!
  • CB
    Carolyn Bautista
    Dec 21, 2025
    5.0
    Sagar exceeded expectations with excellent customer service. He helped us through the entire process of switching our line and upgrading our phones, explained everything clearly, and made it stress-free. This is the kind of service people should get 100% you won’t regret it. Highly recommend this Verizon location and ask for Sagar.
  • MB
    matt borkowski
    Dec 12, 2025
    5.0
    I’m not sure if I’m spelling this correctly, but Mattel was awesome! She helped my girlfriend get a new phone and transfer all of her data seamlessly. I highly recommend this location and asking for Mattel specifically. She even helped us set up her teacher discount. The service was excellent—& she was beyond informative. we left paying less than what she was paying before, with an upgraded phone. I believe discounts also apply to nurses and veterans as well.

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