Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1104 Ogden Avenue in Lisle, IL 60532
Many customers praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of employees like Devin, Robert, and Kayla.
Efficiency
Customers frequently noted quick service and efficient handling of transactions, with many being in and out in under 30 minutes.
Product Knowledge
Staff demonstrated a strong understanding of products and services, providing clear explanations and tailored recommendations.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding management and service quality at certain times.
Store Accessibility
Several customers expressed frustration with inconsistent store hours and closures during posted business hours.
JC
Jesse Connell
Nov 5, 2025
5.0
Devin was hands down the best associate Iβve encountered in my 10 years as a Verizon customer. He went above and beyond to help me and made the entire experience comfortable and stress-free. You can tell heβs genuinely trustworthy and cares about his customers. Verizon, whereβs his raise and promotion?!
EZ
Ellen Zacny
Oct 11, 2025
5.0
What an excellent place to replace a cellphone. Excellent advice and help with purchasing and switching phones.
PO
Political Outsider
Oct 9, 2025
5.0
Devon was masterful in upgrading me from a Samsung tab A7 to an iPad A16. A pleasant experience because of his vast knowledge.
ππππππ
MW
Michael Webster
Sep 14, 2025
4.0
Never been charged taxes on a free phone till this transaction
JA
Jorge Alvarez
Jul 9, 2025
5.0
I had the best experience at Russell Verizon on Ogden.The sales associate was very fast and knowledgeable. I upgraded to a iphone 16 promax and got the best deal..Thanks again and will definitely be back for more stuff