Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1104 Ogden Avenue in Lisle, IL 60532
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of associates like Devin, Robert, and Kayla.
Efficiency
Numerous reviews highlighted the quick service and efficient handling of transactions, with many customers reporting being in and out in under 30 minutes.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding management and service quality, indicating inconsistency in customer interactions.
Store Accessibility
Several customers expressed frustration with the store's hours and accessibility, noting instances of being closed during posted hours and long wait times.
KR
Karl Riewe
Dec 17, 2025
5.0
Went in for a quick fix and ended up with an upgrade at a reasonable price; all in under 40 minutes.
Devin and his associate were very helpful.
JC
Jesse Connell
Nov 5, 2025
5.0
Devin was hands down the best associate Iβve encountered in my 10 years as a Verizon customer. He went above and beyond to help me and made the entire experience comfortable and stress-free. You can tell heβs genuinely trustworthy and cares about his customers. Verizon, whereβs his raise and promotion?!
EZ
Ellen Zacny
Oct 11, 2025
5.0
What an excellent place to replace a cellphone. Excellent advice and help with purchasing and switching phones.
PO
Political Outsider
Oct 9, 2025
5.0
Devon was masterful in upgrading me from a Samsung tab A7 to an iPad A16. A pleasant experience because of his vast knowledge.
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MW
Michael Webster
Sep 14, 2025
4.0
Never been charged taxes on a free phone till this transaction