Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1104 Ogden Avenue in Lisle, IL 60532
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
492 reviews
5 stars
450
4 stars
16
3 stars4
2 stars0
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of employees like Devin, Robert, and Kayla.
Efficiency
Customers frequently noted quick service and efficient handling of transactions, with many being in and out in under 30 minutes.
Product Knowledge
Staff demonstrated a strong understanding of products and services, providing clear explanations and tailored recommendations.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding management and service quality at certain times.
Store Accessibility
Several customers expressed frustration with inconsistent store hours and closures during posted business hours.
- JCJesse ConnellNov 5, 20255.0Devin was hands down the best associate I’ve encountered in my 10 years as a Verizon customer. He went above and beyond to help me and made the entire experience comfortable and stress-free. You can tell he’s genuinely trustworthy and cares about his customers. Verizon, where’s his raise and promotion?!
- EZEllen ZacnyOct 11, 20255.0What an excellent place to replace a cellphone. Excellent advice and help with purchasing and switching phones.
- POPolitical OutsiderOct 9, 20255.0Devon was masterful in upgrading me from a Samsung tab A7 to an iPad A16. A pleasant experience because of his vast knowledge. 🌟🌟🌟🌟🌟🌟
- MWMichael WebsterSep 14, 20254.0Never been charged taxes on a free phone till this transaction
- JAJorge AlvarezJul 9, 20255.0I had the best experience at Russell Verizon on Ogden.The sales associate was very fast and knowledgeable. I upgraded to a iphone 16 promax and got the best deal..Thanks again and will definitely be back for more stuff
Frequently Asked Questions About Verizon
What are the store hours for Russell Cellular in Lisle, IL?
Russell Cellular in Lisle, IL is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Where is the Russell Cellular store located in Lisle?
The store is located at 1104 Ogden Avenue, Lisle, IL 60532.
What brands of mobile devices does Russell Cellular offer?
Russell Cellular offers devices and services from Verizon, Samsung, Google, Apple, Motorola, and LG.
Does Russell Cellular offer in-store pickup services?
Yes, Russell Cellular offers in-store pickup for their products.
What payment methods are accepted at Russell Cellular in Lisle?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Russell Cellular wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking.
Can I schedule services or manage my account through an app for Russell Cellular?
Yes, you can use the 'My Verizon' app to schedule services and manage your account.
What are some nearby places of interest where I can visit before or after shopping at Russell Cellular?
Nearby you can visit Dragonfly Landing park and water park or grab a treat at Lola's Handcrafted Churros ice cream shop and coffee shop.
Are there convenient banking options near Russell Cellular in Lisle?
Yes, there are multiple U.S. Bank locations and an ATM nearby for your banking needs.
What nearby places can help customers find their way to Russell Cellular?
Nearby retail stores including Verizon and other electronics shops are close by, helping customers locate the area around 1104 Ogden Avenue.