Verizon

4.7
375 reviews
Verizon

About

Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
235 Waukegan Rd, Lake Bluff, IL
60044, United States

Hours

Reviews

4.7
372 reviews
5 stars
335
4 stars
10
3 stars
4
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Orlando, Nicholas, and Sebastian.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers expressing satisfaction with the speed of phone setups and data transfers.

Mixed Experiences

While most feedback was positive, there were a few negative experiences reported, particularly regarding one employee's behavior, which led to dissatisfaction for some customers.

Professionalism

Customers noted the professionalism of the staff, with several reviews mentioning how employees took the time to explain plans and options thoroughly.
  • NA
    Nicole Anderson
    6 days ago
    5.0
    Thankful for patience and understanding while working through upgrades for the whole family.
  • AB
    Amanda Barton
    Jan 3, 2026
    5.0
    Great experience and helped with deciding which phone would be best for me!
  • DB
    David Bunker
    Dec 19, 2025
    5.0
    Quick and efficient service. Very happy with my new phone
  • KO
    Kevin OBrien
    Dec 8, 2025
    5.0
    Great and professional experience with Nicholas.
  • HV
    Hillary Vrba
    Nov 28, 2025
    5.0
    Sebastian was great! Made the entire process seamless.

Frequently Asked Questions About Verizon

What products and services does Verizon at 235 Waukegan Rd in Lake Bluff offer?

They offer smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone from Verizon Wireless.

What are the store hours for Verizon in Lake Bluff?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 5:00 PM.