Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
20 minute wait turned into hours with no resolution to my PC problem.
I called them. Automated answering service put me in waiting line. Said I would get a call in 20 minutes. 70 minutes later I get a call (not expecting it anymore) and missed it. No way to call back to get into the queue.
Finally get through to someone—couldn’t help over the phone so they made an appointment for me. Second to last appointment of the day.
After me explaining what the problem is, they waste 30 minutes just trying to turn it on to get the boot menu, and they couldn’t get a signal on the monitor. I could have done it in a few minutes if they had asked me to.
So they told me it’s a motherboard failure and there’s nothing anyone can do.
I just needed windows repaired/reinstalled (like I told them).
Just go to a small professional pc repair company. They’ll be able to provide you with actual help.
AM
Andrii Medvediev
Feb 20, 2020
1.0
They did not fix my laptop. they took $ 150 for the diagnosis. they are insignificant
KR
Karthik Ramachandran
Apr 19, 2019
1.0
This morning I took my HP officejet to kildeer Best Buy to geek squad. The reason for my visit was because I had a paper jam and they should have removed it but apparently not. I told them to remove screw bottom of the printer and they were like we don’t do that. Then I was thinking to myself these guy are geek squad and they fix computers and all but not unless you have geek squad protection. So I googled on how to remove paper jam and removed it myself.
What services does Geek Squad at 20771 N Rand Rd offer?
Geek Squad provides repair, installation, and setup services for tech including computers, tablets, TVs, home theater systems, car stereos, GPS devices, cell phones, and home appliances.
Can Geek Squad repair devices bought from other stores?
Yes, Geek Squad can fix most makes and models regardless of where they were purchased.
What are the operating hours of Geek Squad in Kildeer?
Geek Squad at this location is currently closed and not operating any day of the week.
How can I contact Geek Squad at 20771 N Rand Rd?
You can call Geek Squad at +1 847-438-6905 for inquiries or assistance.
Where is Geek Squad located in Kildeer?
Geek Squad is located at 20771 N Rand Rd, Building J, Kildeer, IL 60047, USA.
Does Geek Squad have an online presence where I can learn more?
Yes, you can visit their website at https://stores.bestbuy.com/il/kildeer/20771-n-rand-rd-647/geeksquad.html or their Facebook page at https://www.facebook.com/548267745326124.
Is there a nearby Best Buy store where I can shop after visiting Geek Squad?
Yes, Geek Squad is located near Best Buy, an electronics and appliance store, making it convenient to shop for new devices after tech service.
What furniture stores are near Geek Squad where I can shop after getting repairs?
Near Geek Squad, you can visit JVS Furniture, Kirkland's, Tempur-Pedic USA, and Furniture Kidz for a variety of furniture and home décor options.
Are there any spots for leisure or fitness near Geek Squad?
Yes, nearby leisure and fitness spots include X-Golf Kildeer (indoor golf center), Pure Barre (gym and yoga studio), and Hand & Stone (massage therapy).
Can I grab a meal near Geek Squad while waiting for my repair?
Definitely! Nearby restaurants include Smashburger, Tacos Guanajuato, Jimmy John's sandwich shop, Couture Cupcake Cafe, and Subway for a variety of dining options.