Geek Squad

3.7
10 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.

Location

Geek Squad
20771 N Rand Rd, Kildeer, IL
60047, United States

Hours

Reviews

3.7
10 reviews
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  • NT
    Nick Tursi
    Sep 19, 2021
    1.0
    20 minute wait turned into hours with no resolution to my PC problem. I called them. Automated answering service put me in waiting line. Said I would get a call in 20 minutes. 70 minutes later I get a call (not expecting it anymore) and missed it. No way to call back to get into the queue. Finally get through to someone—couldn’t help over the phone so they made an appointment for me. Second to last appointment of the day. After me explaining what the problem is, they waste 30 minutes just trying to turn it on to get the boot menu, and they couldn’t get a signal on the monitor. I could have done it in a few minutes if they had asked me to. So they told me it’s a motherboard failure and there’s nothing anyone can do. I just needed windows repaired/reinstalled (like I told them). Just go to a small professional pc repair company. They’ll be able to provide you with actual help.
  • AM
    Andrii Medvediev
    Feb 20, 2020
    1.0
    They did not fix my laptop. they took $ 150 for the diagnosis. they are insignificant
  • KR
    Karthik Ramachandran
    Apr 19, 2019
    1.0
    This morning I took my HP officejet to kildeer Best Buy to geek squad. The reason for my visit was because I had a paper jam and they should have removed it but apparently not. I told them to remove screw bottom of the printer and they were like we don’t do that. Then I was thinking to myself these guy are geek squad and they fix computers and all but not unless you have geek squad protection. So I googled on how to remove paper jam and removed it myself.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 20771 N Rand Rd offer?

Geek Squad provides repair, installation, and setup services for tech including computers, tablets, TVs, home theater systems, car stereos, GPS devices, cell phones, and home appliances.

Can Geek Squad repair devices bought from other stores?

Yes, Geek Squad can fix most makes and models regardless of where they were purchased.