Best Buy

4.1
1083 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
20771 N Rand Rd, Kildeer, IL
60047, United States

Hours

Reviews

4.1
1,083 reviews
5 stars
616
4 stars
225
3 stars
110
2 stars
42
1 star
90

What are people saying?

AI-generated from recent customer reviews

Store Status

Many customers reported that the store is closed or under construction, leading to confusion about its operational status.

Customer Service

Feedback on customer service is mixed; while some employees were praised for their helpfulness, others were criticized for being unresponsive or unprofessional.

Inventory Issues

Numerous reviews highlighted low inventory levels and out-of-stock items, causing frustration among customers.

Pricing Concerns

Several customers expressed dissatisfaction with high prices, especially given the store's apparent financial struggles.

Geek Squad Performance

Geek Squad services received positive remarks for their helpfulness and efficiency, contrasting with the overall store experience.
  • OO
    oneofdem86boyz
    Nov 26, 2025
    1.0
    Why are we sending people off google? This location no longer exists! What are we doing?
  • YM
    Yoman Man
    Aug 27, 2018
    5.0
    Installed a new audio system for my Civic. Sales were knowledgeable and friendly. They help me to select a good one and arranged the installation the same day. The geek guy was super, excel my expectations. Great experience. Thanks.

Frequently Asked Questions About Best Buy

Where is Best Buy located?

Best Buy is located at 20771 N Rand Rd, Bldg J, Kildeer, IL 60047, USA.

What types of products and services does Best Buy in Kildeer offer?

Best Buy offers electronics, computers, cameras, appliances, home electronics, home theater, music, and video games. They also provide service repair.