Best Buy

4.1
1081 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
20771 N Rand Rd, Kildeer, IL
60047, United States

Hours

Reviews

4.1
1,081 reviews
5 stars
616
4 stars
225
3 stars
110
2 stars
42
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being unresponsive or rude.

Inventory Issues

Frequent complaints about low inventory and items being out of stock, leading to customer frustration.

Store Condition

Reports of the store being disorganized with empty shelves, contributing to a negative shopping experience.

Pricing Concerns

Customers feel prices are high, especially given the store's current state, leading to dissatisfaction.

Geek Squad Performance

Generally positive feedback on Geek Squad services, with many customers appreciating the knowledgeable staff.
  • PP
    Paul P
    Jan 25, 2022
    3.0
    Happy best buy exists, but few employees, lack of knowledge, and no inventory. Their business model becomes difficult to understand.
  • RR
    RStaR RaptoR
    Oct 29, 2019
    1.0
    All the non- usb-c devices still use that old micro- phone charger, AND ALL THE WIRELESS CHARGERS! (Including samsung themselves) You guys should think about keeping those in-stock, next to the usb-c chargers. Couldn't find after looking threw 20 isles and the entire computer section.
  • LS
    Lisa Scher
    Feb 21, 2019
    4.0
    Love this location. Always have what we need, easy to access. Staff is friendly and helpful with instore and curbside pick-ups.

Frequently Asked Questions About Best Buy

Where is Best Buy located?

Best Buy is located at 20771 N Rand Rd, Bldg J, Kildeer, IL 60047, USA.

What types of products and services does Best Buy in Kildeer offer?

Best Buy offers electronics, computers, cameras, appliances, home electronics, home theater, music, and video games. They also provide service repair.