Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being unresponsive or rude.
Inventory Issues
Frequent complaints about low inventory and items being out of stock, leading to customer frustration.
Store Condition
Reports of the store being disorganized with empty shelves, contributing to a negative shopping experience.
Pricing Concerns
Customers feel prices are high, especially given the store's current state, leading to dissatisfaction.
Geek Squad Performance
Generally positive feedback on Geek Squad services, with many customers appreciating the knowledgeable staff.
PP
Paul P
Jan 25, 2022
3.0
Happy best buy exists, but few employees, lack of knowledge, and no inventory. Their business model becomes difficult to understand.
RR
RStaR RaptoR
Oct 29, 2019
1.0
All the non- usb-c devices still use that old micro- phone charger, AND ALL THE WIRELESS CHARGERS! (Including samsung themselves)
You guys should think about keeping those in-stock, next to the usb-c chargers. Couldn't find after looking threw 20 isles and the entire computer section.
LS
Lisa Scher
Feb 21, 2019
4.0
Love this location. Always have what we need, easy to access. Staff is friendly and helpful with instore and curbside pick-ups.
Best Buy is located at 20771 N Rand Rd, Bldg J, Kildeer, IL 60047, USA.
What types of products and services does Best Buy in Kildeer offer?
Best Buy offers electronics, computers, cameras, appliances, home electronics, home theater, music, and video games. They also provide service repair.
Does the Best Buy in Kildeer provide curbside pickup or in-store pickup?
Best Buy offers in-store pickup but does not currently provide curbside pickup.
What are the operating hours of Best Buy in Kildeer?
Best Buy in Kildeer is currently closed all week; all days are marked as closed.
Is Best Buy in Kildeer accessible for people with disabilities?
Yes, Best Buy has a wheelchair-accessible entrance to accommodate customers with disabilities.
Does Best Buy in Kildeer accept debit cards and checks as payment methods?
Yes, Best Buy accepts debit cards and checks, and it does not require cash only payments.
Does Best Buy in Kildeer offer electronics recycling services?
Yes, Best Buy provides electronics recycling services.
Are there furniture stores near Best Buy in Kildeer where I can shop for home items?
Yes, nearby furniture stores include JVS Furniture, Kirkland's, Tempur-Pedic USA, and Furniture Kidz, where you can find a variety of home furnishings and accessories.
What nearby dining options are available around Best Buy in Kildeer?
Nearby dining options include Smashburger for burgers, Tacos Guanajuato for Mexican food, Jimmy John's for sandwiches, Couture Cupcake Cafe for desserts, and Subway for quick sandwiches.
Are there any nearby fitness or wellness centers where I can relax or work out after shopping at Best Buy?
Yes, local options include X-Golf Kildeer for indoor golfing, Hand & Stone for massage therapy, Pure Barre for gym and yoga sessions, and several beauty salons like Styles by Gloria and Beyond Blonde Salon.