Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.2
217 reviews
5 stars
150
4 stars
25
3 stars
8
2 stars
6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Feedback is mixed regarding staff professionalism, with some praising the friendliness and care of the staff, while others report rudeness and unprofessional behavior from specific veterinarians.
Customer Service
Many customers appreciate the compassionate service and support during difficult times, but there are numerous complaints about poor communication and unresponsive staff.
Quality of Care
While some reviews highlight excellent care and successful treatments, others express dissatisfaction with misdiagnoses and lack of thorough examinations.
Pricing Transparency
Customers frequently mention hidden fees and unexpected charges, leading to frustration about the overall cost of services.
Facility Experience
The facility is noted for its cleanliness and organization, but some customers report negative experiences related to wait times and scheduling issues.
- MWmark williamsOct 21, 20255.0Spoke to employee and had a good conversation. Offered to refund for medicine, I refused because that's not why I was upset, but they seemed to have refunded me anyway. I appreciate the gesture and I am looking forward to continuing mine and my little Maggie's relationship with VCA.
- BIBryan (Joliet, IL)Aug 19, 20255.0I Just left VCA , Joliet Location. I could not be happier. I have a 8 week old adorable Kitten, who has visited VCA twice now. First the Staff, all of them are very experienced, you can just tell how they interact, and handle the animal. They also enjoy what they do, it shows. I also wanted to write about the facility. First very cool, walking in you go left for dogs into one lobby, or right for cats, into the second lobby..Soooo smart to help keep the cats and dogs seperated. They also schedule you the right way- they dont schedule a few at the same time, and have you waiting in the lobby with other animals. They schedule you , confirm the night before, and when you walk in at your scheduled time they get you right in! Your animal will more than likely not have to interact with another pet... I feel blessed to have VCA so close to my condo.. They do things the right way.. Bryan
- DPDominique PinnickJul 24, 20251.0I received a call from a very ignorant worker. She was very rude to me about my care plan. When I tell you she was disrespectful and unprofessional, it was ridiculous! I’ll never take my pup back there because if you treat the customers horrible, I know you all are treating the pups horrible! I wish I would have recorded the rudeness of the woman on the phone..
- GGGucci GunnJun 21, 20251.0The male vet is untrained and scared of big dogs. Unless you’re white with a 10lb dog you can’t get service here.
- MOMary OlsonJun 6, 20251.0DO NOT BOOK WITH RAYMOND BISHOP. If you actually care about your pet do not! The way he spoke to me about my concerns was so disrespectful. My cat and I came in today because he has been having UTI like symptoms and I did two at home UTI tests on him which both came back positive. I told Raymond this which he proceeds to question the tests asking questions to me as if I have no idea what i'm talking about which came across very condescending. After I told him what the tests were for (UTI) he asked multiple questions to me the way you would speak to a child! He brushed off all of my concerns and told me it was all most likely because of my cats behavior which I disagreed with. This led to even more comments that made me feel like my concerns for my pet were stupid! I understand i am not a vet, i never claimed to be, I never claimed these at home tests were accurate but how can you blame me for caring for my pet? I have never left a place of business feeling so upset. I took my cat to an emergency vet after this and all of my previous concerns were proven to be true! I'm so glad I didn't listen to a word this man had to say and safe to say i will NEVER be returning here and I recommend you NEVER make an appointment with this man either!
Frequently Asked Questions About VCA Joliet Animal Hospital
What are the operating hours of VCA Joliet Animal Hospital?
VCA Joliet Animal Hospital is open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 2:00 PM, and is closed on Sundays.
Where is VCA Joliet Animal Hospital located?
The hospital is located at 220 N Hammes, Joliet, IL 60435, United States.
What types of veterinary services does VCA Joliet Animal Hospital offer?
They provide services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, parasite control, preventive care, spay and neuter, vaccines, pet wellness exams, and more.
Does VCA Joliet Animal Hospital offer any specials for new clients?
Yes, new clients can receive a Free First Exam coupon by visiting their website.
How can I contact VCA Joliet Animal Hospital by phone?
You can reach them by calling +1 815-729-0770 (local phone) or +1 815-709-0954 (main phone).
Where can I find more information about VCA Joliet Animal Hospital online?
More information is available on their official website at https://vcahospitals.com/joliet and their Facebook page at https://www.facebook.com/550414051682964.
What nearby places might be useful if I'm visiting VCA Joliet Animal Hospital?
Nearby places include another VCA Animal Hospital offering pet sitting and medical services, Apex Foot & Ankle clinic for podiatry, and Joliet Center for Clinical Research for counseling and mental health, which might be helpful depending on your needs or for family members during your visit.
Are there other veterinary or pet-related services near VCA Joliet Animal Hospital?
Yes, nearby you can find another VCA Animal Hospital that offers veterinary and pet-sitting services as well as pet grooming and boarding services in the area.
What healthcare services are available near VCA Joliet Animal Hospital for human family members?
Nearby you can access various healthcare providers such as Apex Foot & Ankle, Hamid Bashir MD (rheumatologist), Dr. Suresh Bhalla M.D. (gastroenterologist), Joliet Women's Health Center, and others providing a range of medical specialties.
Does VCA Joliet Animal Hospital follow any health and safety protocols?
Yes, each VCA hospital, including VCA Joliet Animal Hospital, has health and safety protocols based on healthcare best practices and state and local regulations to ensure the well-being of pets and visitors.