Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
2.8
32 reviews
5 stars
13
4 stars
1
3 stars
2
2 stars0
1 star
16
- RKRobert KellyMar 19, 20251.0This would be 0 stars if I could. Worst experience I ever had with any company. First I come in to see why my camera don’t work. Find that it’s need a camera sensor. Scheduled me again. I come in to find that they didn’t have the part. So they scheduled me again. Come in they have it told me i will take 2-3 hours. I go watch a movie after 2:30 hours I go back. To find out they broke the back of my phone glass (iPhone)and my camera wasn’t even fixed. They tell me we’ll call you back in 2-3 days when I new back glass comes in. It’s been almost a week and no call. So unprofessional. Wouldn’t recommend to anyone. Wait times are crazy. Will never get my service again.
- LLLauren LundborgSep 7, 20225.0I had an awesome experience here, The speakers on my iPhone broke. After realizing the entire display would need to be replaced, Gio stayed late to get the job done so I wouldn’t have to drive 35 miles back to the store. Thank you!! It made my day
- JMJames MooreMar 5, 20215.0Spoke w them over phone. Issue resolved.
- KKKristenApr 13, 20181.0They are never able to properly assist here. Every time I have brought in an Apple product for repair, there is always some reason why they cannot fix it. Super annoying that Apple even has them as a partner when they don’t help.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy offer?
Geek Squad at Best Buy provides tech repair, setup, and support services including cell phone repair, computer repair, data recovery, and appliance repair.
Where is Geek Squad located in Joliet, IL?
Geek Squad is located at 3351 Mall Loop Dr, Joliet, IL 60431, United States.
What are the operating hours of Geek Squad in Joliet?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Can I schedule a Geek Squad service appointment online or in-store?
Yes, you can schedule Geek Squad service appointments either online through their website or in-store.
How can I contact Geek Squad at this location?
You can contact Geek Squad by calling +1 815-609-0771.
Does Geek Squad offer special deals or promotions?
Yes, Geek Squad features special promotions like Black Friday Deals, which can be found on their website.
Is Geek Squad located near any major retailers or malls?
Yes, Geek Squad is located near Best Buy and within Louis Joliet Mall, making it convenient to shop and get tech support in one trip.
What nearby stores can customers visit before or after their visit to Geek Squad?
Customers can visit nearby stores such as JD Sports, Aéropostale, Bath & Body Works, and Pandora Jewelry for shopping around the mall area.
Are there food options near Geek Squad for a quick bite?
Yes, nearby food options include Baskin-Robbins, KFC, Taco Bell, Sbarro, Orange Julius, and Dippin' Dots, perfect for a snack or meal before or after your visit.
What services do nearby nearby Geek Squad locations offer?
Nearby Geek Squad locations also provide mobile phone sales, electronics, and IT service, offering additional convenience and choice.