Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,162 reviews
5 stars
1,742
4 stars
701
3 stars
323
2 stars
112
1 star
284
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude behavior and poor assistance.
Product Availability
Customers expressed disappointment with limited inventory and issues with product availability, particularly for online orders.
Geek Squad Experience
Many reviews highlighted negative experiences with Geek Squad, citing poor service and unresolved issues with repairs and warranties.
Store Environment
The store atmosphere received mixed reviews, with some customers enjoying the environment while others noted a lack of staff engagement.
Warranty Issues
Several customers reported frustrations with warranty claims and the handling of defective products, leading to dissatisfaction.
- BRBig T Rocka3 days ago1.0Absolutely no help!!We had to get both 65 inch tvs and not one person helped us!!Best buy is terrible
- ECEm Cee5 days ago1.0Went to this location planning to purchase some items. Waited almost 20 mins to get help when there was barely people shopping in there. When we finally got helped, the guy seemed not happy to assist and no knowledge of the products. The associate just practically read what we already read from the brochure. Never going back to this location!
- MAMitzi AndersonNov 7, 20251.0Made online purchase to pick up in store using a reward. Returned it because I didn’t the quality, then they wouldn’t give me the credit for reward
- LSLaurie ShelbyNov 7, 20254.0Very helpful. And knew exactly what I needed. Was very patient.
- JCjuan carlos cantorOct 19, 20251.0Muy mala atención a la hora de hacer efectiva una garantía, te venden garantía sobre garantía prometiendo los mejores servicios y no las cumplen, algunos empleados atienden muy mal a los latinos por no saber hablar inglés.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Joliet?
You can shop for TVs, computers, appliances, and more at Best Buy in Joliet, with expert advice and Geek Squad support available.
What are the Best Buy Joliet store hours?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Joliet offer pickup and delivery services?
Yes, Best Buy Joliet provides curbside pickup for your convenience.
Is the Best Buy Joliet store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I get device repair services at Best Buy Joliet?
Yes, Best Buy Joliet offers service and repair through Geek Squad technicians.
What payment methods are accepted at Best Buy Joliet?
Best Buy Joliet accepts debit cards and checks but does not require cash-only payments.
Where is Best Buy Joliet located?
Best Buy Joliet is located at 3351 Mall Loop Dr, Joliet, IL 60431, United States.
Are there other electronics stores near Best Buy Joliet?
Yes, nearby electronics options include another Best Buy store and Geek Squad locations for mobile phones and computer repair.
Where can I shop for furniture close to Best Buy Joliet?
Value City Furniture, a furniture and mattress store, is nearby for your home furnishing needs.
What dining options are available near Best Buy Joliet?
Nearby dining options include Baskin-Robbins for ice cream, KFC and Taco Bell for fast food, and Sbarro for pizza.