The fact that staff does organise the pokemon drops is rediculous. To further add to things its apñarently clear how much joy they exñerience when they knowingly withhold product, let an entire lkne of people in and not notify the line that they are out of luck when they approach the register. And when addressed over the issue are told no can say anything. Yeah i think thats crazy to know people with an extremely accjrate way of checking a locagilns inventory snd it somehow always being wrong at only this specific location
BL
ben ledoux
Apr 21, 2026
2.0
I was treated like a nuisance and the employee's "plural" two of them , sighed and acted kinda upset or bothered that they actually had to assist me with purchasing a 400 dollar item from there store which wasnt in stock. Rolled there eyes, slow walked,purposly looked away from me or purely disinterested..
IP
Israel Padilla
Apr 16, 2026
5.0
I had a great experience at Best Buy thanks to James in the TV section. He was incredibly helpful, knowledgeable, and patient throughout the entire process. He took the time to answer all my questions, explained the differences between various TVs in a way that was easy to understand, and never made me feel rushed or pressured.
It’s clear he really knows his stuff and genuinely cares about helping customers find the right fit for their needs. Because of James, I felt confident in my purchase. Highly recommend asking for him if you’re shopping for a TV!
LN
lizbeth noyola
Apr 12, 2026
1.0
Don’t worry about these policies at this location, they don’t apply here. The manager will allow use of “ghost chairs” as long as you are inside your vehicle (which is usually the case with those chairs anyway). Shame.
AH
Alex Harrison
Apr 7, 2026
5.0
Staff is laid back and gives the customer options to choose from instead of trying to implement hard upsells. They also do an excellent job at installing radios. Overall, ine enjoy coming here!
What types of products can I find at Best Buy in Joliet?
You can shop for TVs, computers, appliances, and more at Best Buy in Joliet, with expert advice and Geek Squad support available.
What are the Best Buy Joliet store hours?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Joliet offer pickup and delivery services?
Yes, Best Buy Joliet provides curbside pickup for your convenience.
Is the Best Buy Joliet store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I get device repair services at Best Buy Joliet?
Yes, Best Buy Joliet offers service and repair through Geek Squad technicians.
What payment methods are accepted at Best Buy Joliet?
Best Buy Joliet accepts debit cards and checks but does not require cash-only payments.
Where is Best Buy Joliet located?
Best Buy Joliet is located at 3351 Mall Loop Dr, Joliet, IL 60431, United States.
Are there other electronics stores near Best Buy Joliet?
Yes, nearby electronics options include another Best Buy store and Geek Squad locations for mobile phones and computer repair.
Where can I shop for furniture close to Best Buy Joliet?
Value City Furniture, a furniture and mattress store, is nearby for your home furnishing needs.
What dining options are available near Best Buy Joliet?
Nearby dining options include Baskin-Robbins for ice cream, KFC and Taco Bell for fast food, and Sbarro for pizza.
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