TCC Homewood, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 17575 Halsted St.
Autumn received numerous positive mentions for her exceptional customer service, being described as friendly, patient, and knowledgeable.
Staff Performance
Several staff members, including Betsy and Samara, were highlighted for their helpfulness and professionalism, contributing to a positive customer experience.
Mixed Experiences
While many customers praised the service, some reported negative experiences with certain staff members, indicating inconsistency in service quality.
Efficiency
Customers appreciated the quick service, with many noting that they were helped promptly and efficiently, particularly by Autumn.
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Shandra Bibbins
Dec 23, 2025
5.0
Samara was great service was fast and quick
RA
Rosalba Alvarez
Dec 15, 2025
5.0
Daeshawn! <3
GR
Gregory Riddick
Dec 10, 2025
5.0
Autumn was amazing she has great customer service skills!!!
KH
Kaaren Hulthen
Dec 6, 2025
5.0
Autumn was absolutely amazing!!! She got me in and out with no issues and very swiftky i would recommend
CP
Christian Perry
Dec 5, 2025
5.0
They got me in and out with an internet box I waited 5 days for that got on back order. thank you David and Dashawn you’re both great!
What types of products does Verizon at 17575 Halsted St offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and more, including brands like Apple, Samsung, Motorola, LG, HTC, and Google.
What wireless services are available at this Verizon store?
The store provides Verizon network coverage including 5G service, prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, device financing, and Verizon Unlimited plans.
What are the store hours for Verizon in Homewood, IL?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 11:00 AM to 4:00 PM.
Can I pick up my online orders in-store at Verizon?
Yes, Verizon offers in-store pickup for your orders.
Where is the Verizon store located?
The Verizon store is located at 17575 Halsted St, Homewood, IL 60430, USA.
How can I schedule an appointment at Verizon Homewood?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
Does Verizon Homewood support protection plans for mobile devices?
Yes, they offer Total Mobile Protection and Verizon Protect services to keep your devices covered.
What nearby dining options are available close to Verizon Homewood?
Nearby dining options include Potbelly Sandwich Shop, Dunkin', Taco Bell, Freddy's Frozen Custard & Steakburgers, Dave's Hot Chicken, Buffalo Wild Wings, KFC, Subway, and Portillo's, great for grabbing a meal before or after your visit.
Are there any nearby stores for additional shopping or services near Verizon Homewood?
Yes, you can find Mattress Firm, Walmart Fuel Station, BMO Harris Bank, Menards, Payless ShoeSource, Dollar Tree, CVS Pharmacy, Target Store Homewood, and Roberto's nearby for various shopping needs.
How can the nearby AT&T Kiosk and other phone stores be useful when visiting Verizon Homewood?
The nearby AT&T Kiosk offers alternative mobile phone services and accessories. Comparing options or visiting multiple retailers like Verizon and AT&T can help find the best plan or device for your needs.