Verizon

4.8
937 reviews

About

Cell Phone Store
TCC Homewood, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 17575 Halsted St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
17575 Halsted St, Homewood, IL
60430, United States

Hours

Reviews

4.8
930 reviews
5 stars
872
4 stars
12
3 stars
10
2 stars
4
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Autumn received numerous praises for her exceptional customer service, being described as friendly, patient, and knowledgeable.

Staff Performance

Other staff members, including Betsy and Samara, also received positive feedback for their helpfulness and professionalism.

Store Atmosphere

Customers noted the store's pleasant atmosphere and cleanliness, contributing to a positive shopping experience.

Efficiency

Many reviews highlighted the quick and efficient service provided by the staff, particularly in resolving issues and completing transactions.

Mixed Experiences

While most feedback was positive, there were a few mentions of unprofessional service from some staff members, indicating inconsistency in customer experiences.
  • GA
    Gabriella Alessandrini
    Nov 10, 2025
    2.0
    I had a poor experience at this verison. I was only vaguely helped and was asked a few questions while the girl was another another costumer. Because of this there was miscommunication and my account was never pulled up and it has now resulted in a very problematic issue. I wish I would’ve been given more attention considering I made an appointment. The least she could’ve done would be pull up my account and that would’ve avoided this major issue I have now
  • RR
    Ray Rhode
    Oct 1, 2025
    5.0
    Autumn is very helpful very personable very nice took time with us and explained helped us out greatly. …. Thanks to her she made our time at Verizon A wonderful experience ! Thanks to Autumn …. Diana Rhode
  • TR
    Terrance Rainey
    Sep 20, 2025
    5.0
    Autumn was very patient and was able to get the problem solved in less than a half a hour. Great Service 💲
  • BT
    BEAST MODE TRANSPORTATION
    Sep 16, 2025
    5.0
    Autumn here at Verizon was amazing she has great patience and gave me a deal I can’t pass up! I will coming back for all my business account needs!
  • JW
    Janeal WWright
    Sep 3, 2025
    5.0
    I had such a great experience with Autumn at Verizon! She was super friendly, patient, and really knew her stuff. She broke everything down in a way that was easy to understand and made sure I got the plan that actually fit my needs. I never felt rushed or pressured, and she made the whole process smooth and stress-free. Honestly, reps like her make a huge difference — I’ll definitely be coming back to her for any future Verizon help.”

Frequently Asked Questions About Verizon

What types of products does Verizon at 17575 Halsted St offer?

Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and more, including brands like Apple, Samsung, Motorola, LG, HTC, and Google.

What wireless services are available at this Verizon store?

The store provides Verizon network coverage including 5G service, prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, device financing, and Verizon Unlimited plans.