Business Details
About
Cell Phone Store
TCC Homewood, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 17575 Halsted St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
930 reviews
5 stars
872
4 stars12
3 stars10
2 stars4
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Autumn received numerous praises for her exceptional customer service, being described as friendly, patient, and knowledgeable.
Staff Performance
Other staff members, including Betsy and Samara, also received positive feedback for their helpfulness and professionalism.
Store Atmosphere
Customers noted the store's pleasant atmosphere and cleanliness, contributing to a positive shopping experience.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, particularly in resolving issues and completing transactions.
Mixed Experiences
While most feedback was positive, there were a few mentions of unprofessional service from some staff members, indicating inconsistency in customer experiences.
- GAGabriella AlessandriniNov 10, 20252.0I had a poor experience at this verison. I was only vaguely helped and was asked a few questions while the girl was another another costumer. Because of this there was miscommunication and my account was never pulled up and it has now resulted in a very problematic issue. I wish I would’ve been given more attention considering I made an appointment. The least she could’ve done would be pull up my account and that would’ve avoided this major issue I have now
- RRRay RhodeOct 1, 20255.0Autumn is very helpful very personable very nice took time with us and explained helped us out greatly. …. Thanks to her she made our time at Verizon A wonderful experience ! Thanks to Autumn …. Diana Rhode
- TRTerrance RaineySep 20, 20255.0Autumn was very patient and was able to get the problem solved in less than a half a hour. Great Service 💲
- BTBEAST MODE TRANSPORTATIONSep 16, 20255.0Autumn here at Verizon was amazing she has great patience and gave me a deal I can’t pass up! I will coming back for all my business account needs!
- JWJaneal WWrightSep 3, 20255.0I had such a great experience with Autumn at Verizon! She was super friendly, patient, and really knew her stuff. She broke everything down in a way that was easy to understand and made sure I got the plan that actually fit my needs. I never felt rushed or pressured, and she made the whole process smooth and stress-free. Honestly, reps like her make a huge difference — I’ll definitely be coming back to her for any future Verizon help.”
Frequently Asked Questions About Verizon
What types of products does Verizon at 17575 Halsted St offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and more, including brands like Apple, Samsung, Motorola, LG, HTC, and Google.
What wireless services are available at this Verizon store?
The store provides Verizon network coverage including 5G service, prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, device financing, and Verizon Unlimited plans.
What are the store hours for Verizon in Homewood, IL?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 11:00 AM to 4:00 PM.
Can I pick up my online orders in-store at Verizon?
Yes, Verizon offers in-store pickup for your orders.
Where is the Verizon store located?
The Verizon store is located at 17575 Halsted St, Homewood, IL 60430, USA.
How can I schedule an appointment at Verizon Homewood?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
Does Verizon Homewood support protection plans for mobile devices?
Yes, they offer Total Mobile Protection and Verizon Protect services to keep your devices covered.
What nearby dining options are available close to Verizon Homewood?
Nearby dining options include Potbelly Sandwich Shop, Dunkin', Taco Bell, Freddy's Frozen Custard & Steakburgers, Dave's Hot Chicken, Buffalo Wild Wings, KFC, Subway, and Portillo's, great for grabbing a meal before or after your visit.
Are there any nearby stores for additional shopping or services near Verizon Homewood?
Yes, you can find Mattress Firm, Walmart Fuel Station, BMO Harris Bank, Menards, Payless ShoeSource, Dollar Tree, CVS Pharmacy, Target Store Homewood, and Roberto's nearby for various shopping needs.
How can the nearby AT&T Kiosk and other phone stores be useful when visiting Verizon Homewood?
The nearby AT&T Kiosk offers alternative mobile phone services and accessories. Comparing options or visiting multiple retailers like Verizon and AT&T can help find the best plan or device for your needs.