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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,761 reviews
5 stars
1,388
4 stars
671
3 stars
305
2 stars
132
1 star
265
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported rude or unprofessional behavior from staff.
Staff Knowledge
Several reviews indicated a lack of product knowledge among employees, leading to confusion and dissatisfaction among customers.
Order Fulfillment
Numerous customers expressed frustration with order fulfillment issues, including delays and cancellations of online orders.
Store Experience
The store environment received positive remarks for cleanliness and organization, but issues with staffing levels and wait times were frequently mentioned.
Product Quality
Customers reported problems with open-box and refurbished items, highlighting concerns about product quality and the return process.
- JJJohnnyNov 16, 20255.0Workers were helpful and knowledgeable
- ARAlecia RogersNov 13, 20255.0Was treated with the best customer service.
- ASAnton ScottOct 31, 20255.0Very Informative and helpful staff... Troy and Christian both did a great job helping me to pick out a laptop. I really appreciate their patience; I feel like I gained a great value not because of the price of the laptop but because of the exceptional service and expertise of the staff at the BEST BUY in HOMEWOOD. They the BEST. truly a great experience...
- DZD ZOct 26, 20251.0Lack of staff, employees don't know the products. They don't know what area to send you to. Many customers standing around waiting for assistance. Few of us just left the store without buying anything.
- SKSAINIVANTH KUMAROct 17, 20251.0Worst Experience Be very careful when buying an open-box product, and always check it in front of the staff before leaving. In my case, I bought an open-box item right at closing time, so I didn’t have the chance to inspect it there. When I opened it at home, I realized it was in terrible condition—completely unusable. When I tried to return it, the store staff kept insisting the cable was mismatched and gave me all sorts of unreasonable excuses. I explained that I had returned it with the same cable they provided, but they didn’t acknowledge the issue. Instead, they gave other baseless reasons, making the whole experience feel like a complete fraud. My advice: whenever you purchase an open-box product, either record a video while unboxing it or open it in front of them to avoid situations like this.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Homewood, IL?
You can shop for TVs, computers, appliances, and more electronics at the Best Buy in Homewood, IL.
What are the store hours for Best Buy in Homewood?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Homewood offer curbside pickup?
Best Buy in Homewood offers curbside pickup services.
Is there wheelchair accessible entrance available at Best Buy Homewood?
Yes, Best Buy Homewood has a wheelchair accessible entrance.
Can I get repair services at Best Buy in Homewood?
Yes, Best Buy Homewood offers service and repair support including Geek Squad assistance.
What payment methods does Best Buy Homewood accept?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Where is Best Buy located in Homewood, IL?
Best Buy is located at 17800 S Halsted St, Homewood, Illinois 60430, United States.
Are there nearby places where I can get beauty treatments after shopping at Best Buy?
Yes, Tips & Toes Nails Salon and Beautiful Look African Hair Braiding are nearby beauty and spa options you can visit after shopping.
Is there a nearby place to eat near Best Buy in Homewood?
You can try Mel's California Hoagies or Jerk N Go, both nearby restaurants offering great meal options.
Can I access financial and currency exchange services near Best Buy Homewood?
Yes, there are several currency exchange locations nearby such as Currency Exchange, Homewood Currency Exchange, Western Union, and Barr Management Limited.