Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Hodgkins for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
259 reviews
5 stars
137
4 stars
23
3 stars
7
2 stars
10
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Andrew and Montana providing excellent service.
Service Issues
Several reviews highlighted problems with billing discrepancies, miscommunication, and unresolved issues, leading to frustration among customers.
Mixed Experiences
While some customers had positive experiences, others reported rude or unhelpful staff, indicating inconsistency in service quality.
Store Environment
The store was noted for being clean and organized, but some customers experienced long wait times and felt neglected during their visits.
- DTDamian Torres4 days ago1.0horrible location website said a case was in stock and the lazy 4 guys working there did no effort to find it black male and two white individuals this is why i’m a T-mobile customer!
- KFKelly FerraroDec 29, 20255.0Actually ended up here because the downtown Lagrange Verizon was short staffed and moving slow. Highly recommend- staff is personable and efficient! Montana helped me out and he did a great job - probably one of my best Verizon experiences.
- RPRaiford PalmerDec 14, 20255.0Had to restore archive to an old phone while waiting for a new one. Excellent service!
- JBJosh BoggioniDec 7, 20255.0Austin was friendly, helpful, and knowledgeable about account changes, product offers, etc., and made the whole process quick and easy.
- LGLeo GarciaNov 5, 20255.0Awesome staff. Was done with phone upgrade in 15 minutes. Would recommend to anyone.
Frequently Asked Questions About Verizon
What brands of smartphones can I find at the Verizon store in Hodgkins?
You can find the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL at the Verizon Hodgkins store.
What are the store hours for the Verizon location in Hodgkins, IL?
The Verizon Hodgkins store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM.
Can I schedule an appointment at the Verizon store in Hodgkins?
Yes, you can schedule an in-store appointment online to visit the Verizon store in Hodgkins for a more convenient shopping experience.
What delivery and pickup options are available at Verizon Hodgkins?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available at the Hodgkins store.
What types of services does Verizon Hodgkins provide?
They provide mobile plans, wireless internet plans, and voice plans for both personal and business use.
What payment methods are accepted at the Verizon Hodgkins store?
The store accepts debit cards, mobile NFC payments, and checks. Cash payments are not required exclusively.
Is the Verizon Hodgkins location accessible for customers with disabilities?
Yes, the Verizon Hodgkins store has wheelchair accessible parking and is equipped for in-store shopping accessibility.
Are there any dining options nearby the Verizon store in Hodgkins?
Yes, nearby dining options include Buffalo Wild Wings, Applebee's Grill + Bar, Dunkin', Baskin-Robbins, and Tropical Smoothie Cafe where you can enjoy food and drinks before or after your visit.
What shopping centers are near Verizon Hodgkins that customers might want to visit?
Customers can visit the Quarry Shopping Mall and Quarry Shopping Center nearby for a variety of shopping and grocery needs after their visit to Verizon.
How can public transit riders find Verizon in Hodgkins?
Verizon Hodgkins is near popular local spots like Dunkin' and Buffalo Wild Wings, which can serve as landmarks to help public transit riders easily locate the store.