Business Details
9402 Joliet Rd, Hodgkins, IL
60525, United States
Certified by Verizon • Feb 22, 2026
(708) 387-0554
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/illinois/hodgkins/hodgkins-320494
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Hodgkins for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.6
372 reviews
5 stars
217
4 stars
24
3 stars
10
2 stars
17
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported rude and unprofessional behavior.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided excellent assistance, but others noted a lack of expertise and poor problem-solving skills.
Billing Issues
Multiple complaints about misleading pricing and unexpected charges, leading to frustration among customers.
Store Experience
Inconsistent experiences reported; some found the store environment welcoming and efficient, while others described long waits and unhelpful staff.
- TRTamara RendulicFeb 6, 20265.0Lindsey and the team were amazing. We upgraded 2 phones and they helped us find the new plan and transfer the data. No wait time, very professional
- JPjacob preciadoFeb 4, 20265.0Great and knowledgeable staff!
- DTDamian TorresJan 7, 20261.0horrible location website said a case was in stock and the lazy 4 guys working there did no effort to find it black male and two white individuals this is why i’m a T-mobile customer!
- KFKelly FerraroDec 29, 20255.0Actually ended up here because the downtown Lagrange Verizon was short staffed and moving slow. Highly recommend- staff is personable and efficient! Montana helped me out and he did a great job - probably one of my best Verizon experiences.
- RPRaiford PalmerDec 14, 20255.0Had to restore archive to an old phone while waiting for a new one. Excellent service!
Frequently Asked Questions About Verizon
What brands of smartphones can I find at the Verizon store in Hodgkins?
You can find the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL at the Verizon Hodgkins store.
What are the store hours for the Verizon location in Hodgkins, IL?
The Verizon Hodgkins store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM.
Can I schedule an appointment at the Verizon store in Hodgkins?
Yes, you can schedule an in-store appointment online to visit the Verizon store in Hodgkins for a more convenient shopping experience.
What delivery and pickup options are available at Verizon Hodgkins?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available at the Hodgkins store.
What types of services does Verizon Hodgkins provide?
They provide mobile plans, wireless internet plans, and voice plans for both personal and business use.
What payment methods are accepted at the Verizon Hodgkins store?
The store accepts debit cards, mobile NFC payments, and checks. Cash payments are not required exclusively.
Is the Verizon Hodgkins location accessible for customers with disabilities?
Yes, the Verizon Hodgkins store has wheelchair accessible parking and is equipped for in-store shopping accessibility.
Are there any dining options nearby the Verizon store in Hodgkins?
Yes, nearby dining options include Buffalo Wild Wings, Applebee's Grill + Bar, Dunkin', Baskin-Robbins, and Tropical Smoothie Cafe where you can enjoy food and drinks before or after your visit.
What shopping centers are near Verizon Hodgkins that customers might want to visit?
Customers can visit the Quarry Shopping Mall and Quarry Shopping Center nearby for a variety of shopping and grocery needs after their visit to Verizon.
How can public transit riders find Verizon in Hodgkins?
Verizon Hodgkins is near popular local spots like Dunkin' and Buffalo Wild Wings, which can serve as landmarks to help public transit riders easily locate the store.
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Certified February 22, 2026Yext Knowledge Graph
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