Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.5
32 reviews
5 stars
18
4 stars
2
3 stars
1
2 stars0
1 star
11
- AAangel aguileraNov 2, 20255.0I can’t say enough good things about Ashley at Geek Squad. She was so caring and understanding when I came in with my tech issue. She treated me with respect and kindness, and I truly appreciate the extra effort she put into helping me.👀
- MMMikePostlesHatOct 31, 20251.0Needed a battery replaced on my iPhone. Scheduled through the iPhone settings for Gurnee Best Buy. Showed up early for my appointment and was told since it’s a 6:20pm appointment, I would need to leave my phone until the next day after 12pm…for a battery replacement. The lady working said they close at 9pm..but my appointment was at 6:20pm. So it takes roughly 24 hours to replace an iPhone battery. Right. Complete waste of time. No wonder why no one shops at Best Buy anymore. Place was a ghost town. To be further clear, there was no communication beforehand about it taking 24 hours to replace an iPhone battery.
- JLJacki LowyAug 28, 20255.0Salvador was very patient, knowledgeable and forthcoming. Resolved my issue, and was very polite.
- KYKorey YuenNov 23, 20211.0Geek Squad Driver from this facility deliberately brake checking other vehicles on the road on Washington while traveling under the speed limit in the left lane (for approx 6 miles mind you) and then making taunting gestures to passers by in the right lane. Could not get a license plate or reference number as it seems this driver wanted someone to rear end him. I will make sure to never use the services of this facility.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Gurnee offer?
Geek Squad at Best Buy in Gurnee offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, electronics repair, and appliance repair.
Where is Geek Squad located in Gurnee, Illinois?
Geek Squad is located at 6525 Grand Ave, Gurnee, IL 60031, USA.
What are the operating hours for Geek Squad at Best Buy in Gurnee?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Gurnee?
You can schedule a service appointment with Geek Squad either in store or online through their website.
What phone number can I use to contact Geek Squad in Gurnee for support?
You can contact Geek Squad at +1 847-406-3914 for tech repair, setup, and support inquiries.
Where can I find special deals or promotions for Geek Squad services in Gurnee?
Geek Squad offers special deals such as Black Friday Deals which can be viewed through their featured message link on their store website.
Is there a Best Buy store near the Geek Squad location in Gurnee?
Yes, Geek Squad is located inside the Best Buy store at 6525 Grand Ave, Gurnee, where you can shop for electronics and appliances.
What shopping options are available near Geek Squad in Gurnee?
Nearby shopping options include department stores like TJ Maxx and T.J.Maxx, as well as discount stores like Tuesday Morning and shoe stores like Shoe Carnival.
Are there any beauty or spa services close to Geek Squad in Gurnee?
Yes, nearby beauty and spa services include Hair By Sarah at ULTA, Ulta Beauty, Benefit Brow Bar at Ulta, Charlotte Tilbury, and Gurnee Nails And Spa.
Where can I grab a coffee or a quick bite near the Geek Squad in Gurnee?
Starbucks and Pizza Hut Express are nearby options where you can enjoy coffee or quick meals before or after your visit to Geek Squad.