Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Galesburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
245 reviews
5 stars
124
4 stars
50
3 stars
21
2 stars
9
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unhelpful interactions.
Efficiency
Several reviews highlighted fast service and efficiency, but there were also complaints about long wait times and unresolved issues.
Sales Practices
Customers expressed frustration with perceived aggressive sales tactics and misinformation regarding promotions and billing.
Store Environment
The store was noted for being clean and well-organized, although some customers mentioned unpleasant odors.
Staff Knowledge
While some staff were praised for their knowledge and helpfulness, others were criticized for being unhelpful or lacking expertise.
- MHMary HasseDec 30, 20255.0No long lines, fast service, professional and friendly!
- KLKara LynnDec 3, 20251.0If I could give 0 stars I would. Horrible customer service, rude employees.
- LGLinc GarciaSep 20, 20255.0This is a very busy location the staff are all wonderful and very helpful anytime I've been in the store. Each of them always greet you when you walk in and always let you know if theres gonna be a long wait. Kara has a great crew and the Store is always clean. Great Job!!
- TMTony MorganSep 9, 20255.0Wasn't receiving texts on a A13 all the sudden. Figured I better talk to an expert. Found one in Steven at the Galesburg Illinois store. Perfect gentleman and after some diagnosis he was able to solve my issue. With a handshake and a smile. Great customer service. Thank you sir.
- DLDavid LoganAug 23, 20255.0Best Verizon store ever. Customer service is always excellent.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Galesburg?
The Verizon store in Galesburg is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
What mobile brands does the Verizon store in Galesburg offer?
The store offers popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I order online and pick up my purchase at the Galesburg Verizon store?
Yes, you can buy online and pick up your order in-store, with options for free 2-day shipping, express lockers, and same-day delivery in select areas.
Does the Verizon store in Galesburg provide business mobile devices and services?
Yes, the store offers business cell phones, mobile hotspots, tablets, laptops, as well as mobile plans, wireless internet, and voice plans tailored for business needs.
How can I schedule an in-store appointment at the Verizon Galesburg location?
You can schedule your in-store appointment through the My Verizon app or by visiting their website.
Is free Wi-Fi available at the Verizon store in Galesburg?
Yes, the store offers free Wi-Fi for customers.
What nearby financial services can I visit when shopping at Verizon Galesburg?
Nearby you will find Justin Cook State Farm Insurance, World Finance, OneMain Financial, Sun Loan Company, and Edward Jones - Financial Advisor: Matiss Klava, which provide various financial and insurance services.
Are there other mobile phone stores near the Verizon Galesburg location?
Yes, nearby mobile phone stores include AT&T Store and U.S. Cellular, providing additional options for mobile accessories and services.
What dining options are close to the Verizon store in Galesburg?
You can visit Guacamole Grill for Mexican cuisine or Buffalo Wild Wings for American dishes and bar services, both located nearby.
Are there beauty and salon services near the Verizon store for a convenient visit?
Yes, VIP Nails Salon & Spa, Great Clips, Hair Cuttery, and Jenn W. Hair Artist are nearby beauty and salon services where you can relax before or after your Verizon visit.