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Brand Certified

Verizon

3.8
(366 reviews)

Business Details

(800) 880-1077

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Galesburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
503 E Knox Square Dr, Galesburg, IL
61401, United States

Hours

Reviews

3.8
366 reviews
5 stars
187
4 stars
62
3 stars
28
2 stars
24
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service.

Staff Competence

Several reviews highlighted knowledgeable staff who provided effective solutions, but there were also complaints about staff being unhelpful or misinformed.

Store Experience

Customers appreciated the cleanliness and organization of the store, but many expressed frustration with long wait times and inefficient service.

Sales Practices

There are concerns regarding transparency in sales practices, with multiple customers reporting issues with billing and misleading information about promotions.
  • DS
    David Skaggs
    Jan 26, 2026
    5.0
    There is a lady that works at the store named Tiffany. She was such a major help. I would recommend her any day of the week. She was awesome!!!
  • MH
    Mary Hasse
    Dec 30, 2025
    5.0
    No long lines, fast service, professional and friendly!
  • KL
    Kara Lynn
    Dec 3, 2025
    1.0
    If I could give 0 stars I would. Horrible customer service, rude employees.
  • LG
    Linc Garcia
    Sep 20, 2025
    5.0
    This is a very busy location the staff are all wonderful and very helpful anytime I've been in the store. Each of them always greet you when you walk in and always let you know if theres gonna be a long wait. Kara has a great crew and the Store is always clean. Great Job!!
  • TM
    Tony Morgan
    Sep 9, 2025
    5.0
    Wasn't receiving texts on a A13 all the sudden. Figured I better talk to an expert. Found one in Steven at the Galesburg Illinois store. Perfect gentleman and after some diagnosis he was able to solve my issue. With a handshake and a smile. Great customer service. Thank you sir.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Galesburg?

The Verizon store in Galesburg is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

What mobile brands does the Verizon store in Galesburg offer?

The store offers popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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