Business Details
2725 Il Route 26 S, Freeport, IL
61032, United States
Certified by Verizon • Feb 22, 2026
(815) 837-4966
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/freeport-il
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2725 IL Route 26 South in Freeport, IL 61032
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
306 reviews
5 stars
244
4 stars
18
3 stars
5
2 stars
5
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly Lex, Jessica, and Nadia, while some reported unprofessional behavior from a manager.
Sales Experience
Several reviews highlighted positive experiences with knowledgeable staff who assisted in choosing and setting up new phones, although there were complaints about aggressive sales tactics.
Service Issues
Multiple customers expressed frustration with billing errors, miscommunication, and technical issues that led to dissatisfaction with the overall service.
Store Environment
Some customers noted the store's organization and wait times as problematic, with reports of inadequate staffing during busy periods.
- LSLarry SteesFeb 18, 20265.0The staff at this store has always helped me out with other phones. I thought that I would give them an opportunity to make some money and so I bought a new iPhone 17 pro through this store
- CMCatherine MahaneyFeb 3, 20265.0Tess was exceptionally helpful with choosing a new phone after I lost mine. Then when a friend found my old one in a snow bank she transferred all my data to the new one. She is a credit to your company. Many thanks!! C Mahaney
- BLBetty LovettJan 21, 20265.0Purchased a new Samsung Galaxy s25 ultra, and I was very happy with the service.
- VSVicki SchulzJan 19, 20265.0Mika was incredibly patient working on getting the new phone set up. Old phone had a screen that couldn't be read. She managed to get contacts transferred somehow
- CMCynthia MarekNov 14, 20255.0It was great
Frequently Asked Questions About Verizon
What are the regular business hours of Verizon at Freeport, IL?
Verizon in Freeport, IL is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Freeport, IL?
The Verizon store is located at 2725 IL Route 26 South, Unit F, Freeport, IL 61032.
What types of products can I purchase at Verizon in Freeport, IL?
You can buy Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid products.
Does the Verizon store in Freeport offer in-store or curbside pickup options?
Yes, they offer both in-store pickup and curbside pickup services.
Which mobile phone brands are available at the Verizon store in Freeport?
The store features brands like Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Are there payment options other than cash at the Verizon store?
Yes, the store accepts American Express, Discover, MasterCard, Visa, and debit cards in addition to cash.
Is the Verizon store accessible for customers with wheelchairs?
Yes, the Verizon store in Freeport has a wheelchair-accessible entrance.
Can I find other mobile phone stores nearby the Verizon store in Freeport?
Yes, nearby mobile phone stores include Russell Cellular, U.S. Cellular, UScellular, and Straight Talk, providing more options for devices and services.
What dining options are available near the Verizon store in Freeport?
Close to the store you can find restaurants such as Rosati's Pizza, Asia Cafe (Chinese and Japanese cuisine), Jersey Mike's sandwich shop, and Domino's Pizza for convenient dining before or after your visit.
Are there any leisure or service venues near Verizon where I can visit?
Yes, nearby places include Wes Block Landing Park for outdoor activities, Sport Clips Haircuts and Great Clips for grooming, and Water Castle Car Wash for auto detailing services.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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