Location.com logo
Brand Certified

Verizon

4.4
(306 reviews)

Business Details

2725 Il Route 26 S, Freeport, IL
61032, United States
(815) 837-4966

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2725 IL Route 26 South in Freeport, IL 61032

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
2725 Il Route 26 S, Freeport, IL
61032, United States

Hours

Reviews

4.4
306 reviews
5 stars
244
4 stars
18
3 stars
5
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly Lex, Jessica, and Nadia, while some reported unprofessional behavior from a manager.

Sales Experience

Several reviews highlighted positive experiences with knowledgeable staff who assisted in choosing and setting up new phones, although there were complaints about aggressive sales tactics.

Service Issues

Multiple customers expressed frustration with billing errors, miscommunication, and technical issues that led to dissatisfaction with the overall service.

Store Environment

Some customers noted the store's organization and wait times as problematic, with reports of inadequate staffing during busy periods.
  • LS
    Larry Stees
    Feb 18, 2026
    5.0
    The staff at this store has always helped me out with other phones. I thought that I would give them an opportunity to make some money and so I bought a new iPhone 17 pro through this store
  • CM
    Catherine Mahaney
    Feb 3, 2026
    5.0
    Tess was exceptionally helpful with choosing a new phone after I lost mine. Then when a friend found my old one in a snow bank she transferred all my data to the new one. She is a credit to your company. Many thanks!! C Mahaney
  • BL
    Betty Lovett
    Jan 21, 2026
    5.0
    Purchased a new Samsung Galaxy s25 ultra, and I was very happy with the service.
  • VS
    Vicki Schulz
    Jan 19, 2026
    5.0
    Mika was incredibly patient working on getting the new phone set up. Old phone had a screen that couldn't be read. She managed to get contacts transferred somehow
  • CM
    Cynthia Marek
    Nov 14, 2025
    5.0
    It was great

Frequently Asked Questions About Verizon

What are the regular business hours of Verizon at Freeport, IL?

Verizon in Freeport, IL is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.

Where is the Verizon store located in Freeport, IL?

The Verizon store is located at 2725 IL Route 26 South, Unit F, Freeport, IL 61032.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: