Business Details
About
Cell Phone Store
TCC Frankfort, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 20930 S Lagrange Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
516 reviews
5 stars
484
4 stars6
3 stars5
2 stars6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Bara, Heaven, and Kara, received high praise for their helpfulness, patience, and knowledge.
Efficiency
Many customers noted quick service, with several transactions completed in under 30 minutes.
Product Knowledge
Associates demonstrated strong knowledge about products and plans, helping customers make informed decisions.
Positive Experiences
Numerous reviews highlighted enjoyable experiences, with customers expressing a desire to return.
Sales Practices
While most feedback was positive, one review mentioned concerns about unexpected charges and upselling tactics.
- BHBrandon HillNov 6, 20255.0Anthony was by far one of the best employees that I’ve worked helped lower my bill by quite abit and has helped in these trying times we just bought a new house so I can’t say how much this helps
- BMBarbara MurrayNov 6, 20255.0Everything was perfect. Upgraded my old phone. Anthony C could not have been more helpful.
- CMCaitlin McNicholasNov 1, 20255.0Anthony did a great job helping me upgrade my phone, getting my son a new line, and saving me money in the process as a loyal customer of Verizon. I appreciate the time he spent with me and the help he offered with Verizon customer service!
- LKLinda KentOct 30, 20255.0I went to Verizon today with the intention of switching companies. Your representative, Anthony, not only convinced me to stay but was extremely knowledgeable. All questions were answered. Extremely glad I’m staying with Verizon.
- KCKaren CatulloOct 24, 20255.0Excellent sound information given. Helped solve my sync problems. Bara was kind knowledgeable and helped me greatly.
Frequently Asked Questions About Verizon
What products and services can I find at Verizon's Frankfort store?
You can find the latest smartphones, tablets, wireless devices, Verizon home internet, accessories, and services including prepaid plans, bill payments, device activation, and more.
What are the operating hours of the Verizon store at 20930 S Lagrange Rd?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Frankfort offer in-store pickup for orders?
Yes, the Verizon Frankfort store offers in-store pickup for your convenience.
Can I schedule an appointment or manage my account online for the Verizon Frankfort store?
Yes, you can schedule appointments through their website and manage your account using the My Verizon app.
Which major smartphone brands are available at Verizon Frankfort?
Major brands available include Apple, Samsung, Motorola, LG, HTC, and Google devices.
How does Verizon Frankfort support the local community?
Proceeds from every purchase at the Verizon Frankfort store go directly toward doing good in the local community.
Where is the Verizon Frankfort store located?
It is located at 20930 S Lagrange Rd, Ste B, Frankfort, IL 60423.
What nearby places can I visit before or after shopping at Verizon Frankfort?
You can visit nearby places like Mickey's Gyros Frankfort for a meal, Together Yoga And Pilates for wellness, or the Old Plank Trail Community Bank for banking needs.
Are there other mobile phone stores near Verizon Frankfort?
Yes, nearby mobile phone stores include 'We Fix Phones, Tablets, PCs' and another Verizon location close by.
How can nearby fitness and wellness centers complement a visit to Verizon Frankfort?
After visiting Verizon, you can go to nearby wellness centers like Sports and Spine Chiropractic or Yoga 360 to relax and rejuvenate.