Verizon

5.0
667 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Forsyth, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1465 Hickory Point Mall.

Details

  • Curbside pickupNot available

Location

Verizon
1465 Hickory Point Mall, Forsyth, IL
62535, United States

Hours

Reviews

5.0
666 reviews
5 stars
663
4 stars
0
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0
2 stars
1
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the excellent customer service provided by staff members, particularly Trevor, Wes, and Drew.

Expertise

Staff members were noted for their knowledge and ability to assist with various issues, making the experience enjoyable and efficient.

Store Environment

The store was described as friendly and welcoming, with many customers expressing loyalty and a preference for this location over others.

Efficiency

While most experiences were positive, some customers reported issues with wait times and the check-in system needing improvement.
  • RF
    Ronald Flynn
    Dec 17, 2025
    5.0
    Great service from Wes and Trevor
  • DD
    David
    Dec 16, 2025
    5.0
    Bear Verizon store! Only one that IA helpful in Decatur and Forsyth
  • DJ
    Dr. Jim Jones
    Nov 9, 2025
    5.0
    Initially my wife told me about her discussion with the salesperson at this location and I was very skeptical. I was pleasantly surprised with the excellent customer service. "D" our salesperson was absolutely wonderful. He took the time to explain everything. Every time we returned for more assistance "D" always provided the same level of excellent service.
  • JO
    Josh O
    Oct 27, 2025
    5.0
    I went to the corporate store first I usually shop online didn’t even realize the store was in the mall corporate store could not help me outside the mall so then I found this place inside the mall very friendly awesome people and way better than the corporate store.
  • DB
    Dale P Baker
    Aug 2, 2025
    5.0
    Wes Waters is the Best of the Best His expertise and knowledge is second to no one !!! He can Super Multi Task He takes care of several customers at once Wes Does NOT cut corners !! Wes does NOT steal any of your info like some other people does Highly recommend !!!!

Frequently Asked Questions About Verizon

What products and services does Verizon at 1465 Hickory Point Mall offer?

Verizon at 1465 Hickory Point Mall offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the store hours for Verizon in Forsyth?

Verizon Forsyth is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.