Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Forsyth, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1465 Hickory Point Mall.
Details
- Curbside pickupNot available
Location
Hours
Reviews
5.0
663 reviews
5 stars
660
4 stars0
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff, particularly highlighting Trevor, Wes, and Drew for their helpfulness and expertise.
Staff Knowledge
Many reviews noted the staff's extensive knowledge and ability to assist with various issues, making the experience smooth and informative.
Store Environment
The store was described as friendly and welcoming, with a positive atmosphere that encourages customers to return.
Efficiency
While most experiences were positive, some customers expressed frustration with the check-in system and wait times, suggesting room for improvement in efficiency.
Loyalty
Numerous long-term customers expressed their loyalty to the store, indicating a strong relationship built over years of service.
- DJDr. Jim JonesNov 9, 20255.0Initially my wife told me about her discussion with the salesperson at this location and I was very skeptical. I was pleasantly surprised with the excellent customer service. "D" our salesperson was absolutely wonderful. He took the time to explain everything. Every time we returned for more assistance "D" always provided the same level of excellent service.
- JOJosh OOct 27, 20255.0I went to the corporate store first I usually shop online didn’t even realize the store was in the mall corporate store could not help me outside the mall so then I found this place inside the mall very friendly awesome people and way better than the corporate store.
- DBDale P BakerAug 2, 20255.0Wes Waters is the Best of the Best His expertise and knowledge is second to no one !!! He can Super Multi Task He takes care of several customers at once Wes Does NOT cut corners !! Wes does NOT steal any of your info like some other people does Highly recommend !!!!
- MLMatthew LeslieJul 22, 20255.0This is a great store to get help and services from! Trevor specifically was an excellent resource and help with my issues and account and I’m very grateful, thank you Trevor and thank you Verizon for having him, take care of him…he deserves it!
- SRSusan RankinJun 12, 20255.0Great service. We love Trevor
Frequently Asked Questions About Verizon
What products and services does Verizon at 1465 Hickory Point Mall offer?
Verizon at 1465 Hickory Point Mall offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the store hours for Verizon in Forsyth?
Verizon Forsyth is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon Forsyth support 5G service?
Yes, Verizon Forsyth offers the latest devices with Verizon network coverage including 5G service for both consumers and businesses.
Can I pick up my online order at Verizon 1465 Hickory Point Mall?
Yes, Verizon Forsyth offers in-store pickup services for your convenience.
How can I schedule an appointment at Verizon in Forsyth?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
Which brands are available at Verizon Forsyth?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and more.
What customer services does Verizon Forsyth specialize in?
Verizon Forsyth specializes in excellent customer service, Verizon Wireless products, and wet phone recovery.
Is Verizon Forsyth located near any other mobile phone stores?
Yes, it is close to Wireless Stop and another Verizon store within Hickory Point Mall, providing options for mobile phone and telecommunications needs.
What dining options are nearby Verizon Forsyth that customers might enjoy before or after a visit?
Nearby dining options include Panda Express for Chinese food, JJ Fish & Chicken offering American fast food, Villa Pizza for Italian cuisine, and Curry Xpress for Indian dishes.
Are there shopping options near Verizon Forsyth where customers can combine trips?
Yes, Verizon is located in Hickory Point Mall with nearby stores such as GameStop, American Eagle Store, Bath & Body Works, and Ross Dress for Less, perfect for a full shopping experience.