Verizon

5.0
664 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Forsyth, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1465 Hickory Point Mall.

Details

  • Curbside pickupNot available

Location

Verizon
1465 Hickory Point Mall, Forsyth, IL
62535, United States

Hours

Reviews

5.0
663 reviews
5 stars
660
4 stars
0
3 stars
0
2 stars
1
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff, particularly highlighting Trevor, Wes, and Drew for their helpfulness and expertise.

Staff Knowledge

Many reviews noted the staff's extensive knowledge and ability to assist with various issues, making the experience smooth and informative.

Store Environment

The store was described as friendly and welcoming, with a positive atmosphere that encourages customers to return.

Efficiency

While most experiences were positive, some customers expressed frustration with the check-in system and wait times, suggesting room for improvement in efficiency.

Loyalty

Numerous long-term customers expressed their loyalty to the store, indicating a strong relationship built over years of service.
  • DJ
    Dr. Jim Jones
    Nov 9, 2025
    5.0
    Initially my wife told me about her discussion with the salesperson at this location and I was very skeptical. I was pleasantly surprised with the excellent customer service. "D" our salesperson was absolutely wonderful. He took the time to explain everything. Every time we returned for more assistance "D" always provided the same level of excellent service.
  • JO
    Josh O
    Oct 27, 2025
    5.0
    I went to the corporate store first I usually shop online didn’t even realize the store was in the mall corporate store could not help me outside the mall so then I found this place inside the mall very friendly awesome people and way better than the corporate store.
  • DB
    Dale P Baker
    Aug 2, 2025
    5.0
    Wes Waters is the Best of the Best His expertise and knowledge is second to no one !!! He can Super Multi Task He takes care of several customers at once Wes Does NOT cut corners !! Wes does NOT steal any of your info like some other people does Highly recommend !!!!
  • ML
    Matthew Leslie
    Jul 22, 2025
    5.0
    This is a great store to get help and services from! Trevor specifically was an excellent resource and help with my issues and account and I’m very grateful, thank you Trevor and thank you Verizon for having him, take care of him…he deserves it!
  • SR
    Susan Rankin
    Jun 12, 2025
    5.0
    Great service. We love Trevor

Frequently Asked Questions About Verizon

What products and services does Verizon at 1465 Hickory Point Mall offer?

Verizon at 1465 Hickory Point Mall offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the store hours for Verizon in Forsyth?

Verizon Forsyth is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.