Geek Squad

Reviews

• BT

  bobbie Tee

  Dec 21, 2025
  1.0
  Geek Squad is horrible won’t even replace an apple device Elijah is not very customer service friendly not even willing to work. I would never come back to this place ever again won’t do anything but stand around. Rude to customers and will definitely be complaining to the manager because this is ridiculous
• TF

  Tony Frank

  Jul 27, 2023
  3.0
  Overall I was disappointed in my experience. I am a geeksquad member that I pay a subscription fee for. This has come in handy when having televiaions installed, but other than that it seems virtually useless. I cracked my phone screen on my Galaxy S23. However, all stores within 50 miles of my b home, which is 4, only service Apple.
• JT

  Jonathon Tish

  Dec 4, 2018
  1.0
  Just got off the phone with them and was duly informed then it's going to cost me almost $200 for them to turn my TV on and visually see the screen damage. "Just a diagnostic". I could see if they had to hook stuff up to it and do some major work with it, but to charge $200 to start with for a problem that I just told them was there, and all I needed was a quote on how much it would be to repair that problem, is ridiculous and I refused to take my business there. You can buy a brand new TV for that cost. That makes me think they're really not interested in doing any work, they're just interested in putting money in their pocket. Don't waste your time here.

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