Feedback on customer service is mixed; while some employees are praised for being helpful and professional, others are criticized for rudeness and lack of assistance.
Store Condition
The store is generally reported as clean and well-maintained, with a good layout that is easy to navigate.
Product Availability
Customers frequently express frustration over product availability, with many items out of stock or discrepancies between online listings and in-store inventory.
Management Issues
Several reviews highlight poor management practices, including inadequate staffing and unprofessional behavior from employees.
Online Order Problems
Customers have reported issues with online orders, including cancellations and poor communication regarding order status.
SN
Sara Nave
5 days ago
5.0
I visit this location MULTIPLE times a week. Why? Because they are awesome and know exactly what I want/ am looking for. They know me by name, and I know them the same way. There are so many amazing employees there, INCLUDING their managers (shift and GM). They open their doors early on TCG drop days, and they always have a decent weekly stock!!
CT
Clare Thomas
6 days ago
1.0
I attempted to price match an item using Best Buys price match guarantee. However every website or example I showed they had a serious response to decline. They said they don't price match with manufacturers, they don't price match with Amazon, and walmart, and then when I showed another website they advised it was a black Friday deal. Which it specifically was not, at this point I just left the store without the 900.00 purchase. The attitude of dismissivness by the staff at this location is probably why this location was empty.
TW
Travis Wright
6 days ago
5.0
Fast friendly customer service.
ED
Ella Dornburg
Nov 16, 2025
1.0
Was “helped” by the rudest employee. Thanks Lisa.
EJ
Ellen Jackson
Nov 16, 2025
1.0
Lisa was very rude and unhelpful with my shopping experience, I would not come back when she’s working.
Best Buy is located at 1450 Koester Dr, Forsyth, IL 62535, USA.
What are the store hours for Best Buy in Forsyth?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Forsyth offer curbside pickup?
Yes, Best Buy Forsyth offers curbside pickup services.
What types of products can I find at Best Buy in Forsyth?
You can shop for TVs, computers, appliances, and more at Best Buy in Forsyth, with expert advice and Geek Squad support available.
Is Best Buy Forsyth wheelchair accessible?
Yes, Best Buy Forsyth has a wheelchair accessible entrance for customers.
Does Best Buy Forsyth provide Geek Squad services?
Yes, Best Buy Forsyth offers Geek Squad support including service and repair.
What nearby stores can I visit along with Best Buy at 1450 Koester Dr?
Nearby stores include PetSmart, Dollar Tree, and Good's Furniture and Mattress, which offer pet supplies, discount goods, and furniture respectively.
Are there any nearby places for sports or outdoor activities near Best Buy Forsyth?
Yes, you can visit Play It Again Sports, a sporting goods and bike rental store, or Golf USA for sporting equipment near Best Buy.
Can I visit some food or refreshment places near Best Buy Forsyth?
Yes, Little Jimmy's Italian Ice, an Italian restaurant and ice cream shop, is nearby for refreshments.
What is the best way to contact Best Buy Forsyth for inquiries?
You can contact Best Buy Forsyth by calling +1 217-875-2418 or by visiting their website at https://stores.bestbuy.com/il/forsyth/1450-koester-dr-606.html/.