Best Buy

4.1
1339 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1450 Koester Dr, Forsyth, IL
62535, United States

Hours

Reviews

4.1
1,339 reviews
5 stars
710
4 stars
308
3 stars
151
2 stars
56
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and professional, others are criticized for rudeness and lack of assistance.

Store Condition

The store is generally reported as clean and well-maintained, with a good layout that is easy to navigate.

Product Availability

Customers frequently express frustration over product availability, with many items out of stock or discrepancies between online listings and in-store inventory.

Management Issues

Several reviews highlight poor management practices, including inadequate staffing and unprofessional behavior from employees.

Online Order Problems

Customers have reported issues with online orders, including cancellations and poor communication regarding order status.
  • SN
    Sara Nave
    5 days ago
    5.0
    I visit this location MULTIPLE times a week. Why? Because they are awesome and know exactly what I want/ am looking for. They know me by name, and I know them the same way. There are so many amazing employees there, INCLUDING their managers (shift and GM). They open their doors early on TCG drop days, and they always have a decent weekly stock!!
  • CT
    Clare Thomas
    6 days ago
    1.0
    I attempted to price match an item using Best Buys price match guarantee. However every website or example I showed they had a serious response to decline. They said they don't price match with manufacturers, they don't price match with Amazon, and walmart, and then when I showed another website they advised it was a black Friday deal. Which it specifically was not, at this point I just left the store without the 900.00 purchase. The attitude of dismissivness by the staff at this location is probably why this location was empty.
  • TW
    Travis Wright
    6 days ago
    5.0
    Fast friendly customer service.
  • ED
    Ella Dornburg
    Nov 16, 2025
    1.0
    Was “helped” by the rudest employee. Thanks Lisa.
  • EJ
    Ellen Jackson
    Nov 16, 2025
    1.0
    Lisa was very rude and unhelpful with my shopping experience, I would not come back when she’s working.

Frequently Asked Questions About Best Buy

Where is Best Buy located in Forsyth, IL?

Best Buy is located at 1450 Koester Dr, Forsyth, IL 62535, USA.

What are the store hours for Best Buy in Forsyth?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.