Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like JoJo, Ashley, and Sein.
Store Environment
The store was noted for being clean and well-organized, contributing to a positive shopping experience.
Sales and Promotions
Many customers appreciated the good deals and promotions available, often highlighting how staff helped them save money on plans and devices.
Issues with Transactions
Some customers reported issues with transactions, such as not receiving receipts or problems with account setups, indicating a need for improvement in these areas.
BL
Bobby Lewis
Jan 3, 2026
1.0
The doors was locked when I got there. I didn't get a receipt for my transaction, I was told it will get emailed to me but never got it. I was not greeted when I came in. They were also discussing others customers information that was not in there. My cricket account was not set up properly I had to retrieve my password then reset it but I was told it was set up properly.
FL
Forestine LaRose-Williams
Dec 3, 2025
5.0
Steven & Erika are Phenomenal. Both deserve a raise/promotion.
SM
Shantell Mcclelland
Sep 19, 2025
5.0
Thank you jojo for your customer service such a sweetheart answered all my questions ❤️
EE
Ernest Ellis
Sep 19, 2025
5.0
Thank you JoJo for helping me with my device and showing me and taking your time unlike others.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer offer?
Cricket Wireless Authorized Retailer offers customizable cell phone plans that include unlimited talk, text, and data with no annual contract.
Where is Cricket Wireless Authorized Retailer located?
The store is located at 2513 W 95th St Ste 102, Evergreen Park, IL 60805, USA.
What are the store hours for Cricket Wireless Authorized Retailer?
The store is open Monday through Saturday from 10:00 AM to 7:30 PM and Sunday from 11:00 AM to 5:00 PM.
When did Cricket Wireless Authorized Retailer open?
The store opened on February 16, 2023.
Does Cricket Wireless Authorized Retailer have an online website?
Yes, you can visit their official page at https://www.cricketwireless.com/stores/il/evergreen-park/2513-w-95th-st-ste-102.
How can I contact Cricket Wireless Authorized Retailer by phone?
You can reach the store by phone at +1 708-658-6693.
What should I know about the location near Furniture Express Outlet?
Cricket Wireless Authorized Retailer is near Furniture Express Outlet, so you can conveniently shop for mobile services and then browse furniture nearby.
Are there any other mobile phone stores nearby Cricket Wireless Authorized Retailer?
Yes, U.S. Cellular stores and Sprint Store are nearby, giving customers options for mobile phone services in the area.
What dining options are available near Cricket Wireless Authorized Retailer?
Nearby dining options include Wingstop, Black Eyed Susan Sports Lounge & OTB, Buffalo Wild Wings, and Seafood Junction, perfect for a meal before or after your visit.
What social media channels does Cricket Wireless Authorized Retailer have?
They are active on TikTok (@cricketwireless), YouTube (CricketNation channel), Instagram (@cricketwireless), and Facebook (https://www.facebook.com/100946156269192).