Geek Squad

Reviews

• TD

  Tyler Dempski

  Nov 28, 2022
  1.0
  Just be aggressive if you dont have an appointment I guess, I had one and they served someone in the walk in line because he was upset about having to wait. I’ve come here three times and not once been helped within 20 minutes of my appointment time. The appointments are listed as 20 minutes but youll want to budget several hours in since its more of a dice roll when you actually get helped
• KM

  Kelly Martinez

  Jun 24, 2022
  1.0
  The girl with glasses was really dismissive when I asked about water damage on my Mac. I asked her if she had any suggestions for me, but she said there was nothing she could do for me. If I had listened to her and done nothing, my computer would have permanent water damage. Luckily, I managed to figure out how to dry it through some research.
• FM

  Frank Moore

  Sep 10, 2021
  1.0
  Lazy workers! I stopped here on a Friday afternoon to simply drop off my laptop to be serviced. I was prepared to just leave it and pick it up a few days later once fixed. Instead, the Geek Squad employee tells me I need an appointment to drop off my laptop. I’m like, “Are you kidding, there is no one in line. You have no customers here?” Just put an order ticket on it and I’ll get it later. Still, he said no. I attached a photo with my review. I’ve never seen a company turn away business like this. I simply just tried to drop off my computer. I did not expect it to be fixed on the spot. In the future I will go somewhere else for my electronics needs. Obviously Best Buy/GeekSquad is too busy to be bothered with my petty business.
• SP

  Scott Peterson

  Aug 2, 2019
  5.0
  Lollapalooza is there this weekend and there are people from all over the world