Many customers reported poor customer service, including long wait times, unhelpful staff, and a lack of assistance when needed.
Store Condition
Several reviews indicated that the store appears to be understaffed and in decline, with some locations being closed or poorly maintained.
Product Availability
Customers expressed frustration with product availability and order fulfillment issues, including canceled orders and items not being found in stock.
Staff Knowledge
There were complaints about staff lacking product knowledge and being unable to assist customers effectively.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, highlighting a few positive interactions.
Best Buy is located at 2301 Howard St, Evanston, IL 60202, US.
Does this Best Buy store offer curbside pickup?
This Best Buy location offers curbside pickup services.
Is the Best Buy in Evanston open every day?
No, the Best Buy store is closed every day of the week.
Can customers access electronics recycling services at this Best Buy?
Yes, this Best Buy offers electronics recycling services.
Does the Best Buy store provide in-store shopping and repairs?
Yes, in-store shopping and service repairs are available at this Best Buy location without requiring appointments.
What is the main phone number for this Best Buy store?
You can reach Best Buy Evanston at +1 847-570-0450.
Are debit cards accepted at Best Buy Evanston?
Yes, debit cards are accepted as a payment method at this store.
What nearby financial services can I visit when shopping at Best Buy?
Nearby financial services include Huntington Bank, TCF Bank, Western Union, Coinme ATM, and Wells Fargo ATM, which can help with banking needs before or after your visit.
Where can I grab a coffee or a quick bite near Best Buy Evanston?
You can visit Peet's Coffee and Tea, Starbucks, or Azzari Kosher Deli nearby for coffee and food options around Best Buy.
What nearby stores complement my shopping trip to Best Buy?
Nearby stores like Ross Dress for Less, OfficeMax, Target Evanston, and CVS Beauty offer clothing, office supplies, groceries, and beauty products to complement your electronics shopping.