Best Buy

4.0
2556 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2301 Howard St, Evanston, IL
60202, United States

Hours

Reviews

4.0
2,556 reviews
5 stars
1,398
4 stars
515
3 stars
237
2 stars
111
1 star
295

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including long wait times, unhelpful staff, and a lack of assistance when needed.

Store Condition

Several reviews indicated that the store appears to be understaffed and in decline, with some locations being closed or poorly maintained.

Product Availability

Customers expressed frustration with product availability and order fulfillment issues, including canceled orders and items not being found in stock.

Staff Knowledge

There were complaints about staff lacking product knowledge and being unable to assist customers effectively.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, highlighting a few positive interactions.
  • AW
    Anthony Warren
    Oct 11, 2025
    1.0
    It's not there Anymore
  • SP
    Shani Patel
    Jun 20, 2024
    5.0
    Superb

Frequently Asked Questions About Best Buy

What is the address of Best Buy in Evanston, IL?

Best Buy is located at 2301 Howard St, Evanston, IL 60202, US.

Does this Best Buy store offer curbside pickup?

This Best Buy location offers curbside pickup services.