Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Elgin, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2510 N Randall Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
305 reviews
5 stars
298
4 stars1
3 stars1
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and professional, with specific mentions of employees like Jimmy, Michael, and Jacob.
Expertise
Many reviews highlighted the staff's knowledge and ability to resolve issues efficiently, particularly in phone setup and troubleshooting.
Efficiency
Customers appreciated the quick service and smooth transactions, often noting how fast their needs were addressed.
Support
Several reviews mentioned staff going above and beyond to assist customers, including staying late and being patient during complex issues.
Overall Experience
The majority of feedback reflected a positive overall experience, with many customers expressing a desire to return and recommend the store to others.
- TBTerese BruzzinoNov 5, 20255.0Jimmy Vara was A-MAZING! Helpful, courteous, and knowledgeable. If you go to this location, make sure Jimmy is there!
- SBSashank BalaOct 17, 20255.0The store had everything I needed and Raven was extremely helpful! Have visited a few times for different reasons but have gotten great service everytime!
- ADAndrew DicksonOct 13, 20255.0Helped me with international plans quickly and professionally. Thank you Mike.
- CSCarson SSep 22, 20255.0Jimmy Vara did a fantastic job helping me with my new phone! :) ask for Jimmy
- SBSherry BridgersSep 21, 20255.0Raven was a huge help. She helped me with transfering phones and with the download. Very patient and trust me, I needed her help!
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in Elgin offer?
Verizon Wireless Zone in Elgin offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, business accounts, new lines, upgrades, device activation, financing, and more, with access to Verizon's 5G network coverage.
What brands of devices can I find at Verizon Wireless Zone Elgin?
You can find devices and accessories from brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, iPhone, iPad, Galaxy, and more.
What are the store hours for Verizon Wireless Zone in Elgin?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Elgin offer in-store pickup?
Yes, Verizon Wireless Zone offers in-store pickup for products purchased online or through the store.
Where is Verizon Wireless Zone located in Elgin?
The store is located at 2510 N Randall Rd, Elgin, IL 60124, USA.
How can I schedule an appointment or check for deals at Verizon Wireless Zone Elgin?
You can schedule appointments at https://wirelesszone.com/appointments/ and view today's best deals at http://wirelesszone.com/offers/.
What nearby restaurants can I visit before or after shopping at Verizon Wireless Zone Elgin?
Nearby restaurants include Triple Berry Cafe for breakfast and brunch, Gabutto Burger for Japanese-style burgers, Chipotle Mexican Grill, Village Pizza & Pub, and Burnt Toast Restaurant Elgin for American breakfast and brunch.
Are there any nearby landmarks or accommodations near Verizon Wireless Zone Elgin?
Watermark at the Grove, a landmark and accommodation, is located nearby and can be convenient if you need lodging during your visit.
What nearby transit or service businesses can help me reach Verizon Wireless Zone in Elgin?
Nearby businesses such as Encore Repair Services and Daikin Comfort offer electronics services and distribution, but specific transit options are not listed; however, the store's address on N Randall Rd makes it easily accessible by local transport.
Does Verizon Wireless Zone provide assistance for wet or damaged phones?
Yes, Verizon Wireless Zone specializes in wet phone recovery and provides excellent customer service for these cases.