Verizon

4.9
670 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Effingham, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1304 Thelma Keller Ave..

Details

  • Curbside pickupNot available

Location

Verizon
1304 Thelma Keller Ave., Effingham, IL
62401, United States

Hours

Reviews

4.9
665 reviews
5 stars
642
4 stars
10
3 stars
2
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Cam, Nick, and Brandy.

Efficiency

Many reviews highlighted the quick and seamless service provided during phone upgrades and issue resolutions.

Professionalism

The staff demonstrated a high level of professionalism, with multiple customers noting their patience and ability to handle complex issues.

Overall Experience

The store received numerous positive remarks for creating a pleasant and supportive environment, making it a preferred location for many customers.
  • JT
    Jen Thoele
    Dec 1, 2025
    5.0
    Verizon on Keller drive in Effingham is top notch service. Always friendly and very knowledgeable. A great place!
  • LH
    Linda Hemmen
    Nov 30, 2025
    5.0
    It was great! Nick was great to work with and very knowledgeable on helping the entire family!
  • VN
    Vinh Nguyen
    Nov 29, 2025
    5.0
    Cameron is smart guy! He help me out a lot!!Thank you!!
  • SC
    Stephanie Cummins
    Nov 14, 2025
    5.0
    Cam Jackman is very professional always available to hear my concerns. I can call him on the phone show up periodically and always with a smile and a solution. I refuse to go to any other location. The staff is all very friendly patient and they go above and beyond. I am very fortunate to have a tech savvy person at my disposal with such patience and professionalism. Thank you, Cam thank you Verizon.
  • JR
    Jerry Roberts
    Nov 8, 2025
    5.0
    Cam is superb!!!!

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Effingham offer?

Verizon Wireless Zone in Effingham offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, upgrades, new lines, device activation, financing, and more, all with Verizon 5G network coverage.

What are the operating hours for Verizon Wireless Zone in Effingham?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.