Verizon

4.9
654 reviews
Get DirectionsCallWebsite

Business Details

1304 Thelma Keller Ave., Effingham, IL
62401, United States
(217) 347-8811
http://wirelesszone.com/
GoogleFacebookInstagramTwitter

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Effingham, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1304 Thelma Keller Ave..

Details

  • Curbside pickupNot available

Location

Verizon
1304 Thelma Keller Ave., Effingham, IL
62401, United States

Hours

Reviews

4.9
649 reviews
5 stars
626
4 stars
10
3 stars
2
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable.

Efficiency

Many reviews highlighted quick and seamless service during phone upgrades and issue resolutions.

Staff Expertise

Employees were frequently noted for their professionalism and ability to explain technical details clearly.

Problem Solving

Staff demonstrated a strong ability to resolve issues effectively, often going above and beyond to assist customers.

Positive Atmosphere

The store environment was described as welcoming and pleasant, contributing to a positive customer experience.
  • SC
    Stephanie Cummins
    Nov 14, 2025
    5.0
    Cam Jackman is very professional always available to hear my concerns. I can call him on the phone show up periodically and always with a smile and a solution. I refuse to go to any other location. The staff is all very friendly patient and they go above and beyond. I am very fortunate to have a tech savvy person at my disposal with such patience and professionalism. Thank you, Cam thank you Verizon.
  • LJ
    Lori Johnson
    Nov 4, 2025
    5.0
    Cam was great help today
  • CB
    Carol Brockett
    Oct 30, 2025
    5.0
    Nick was great - my case was multi line and complicated, He was able to care of all my needs :)
  • LB
    LUCIA BOTELL
    Oct 25, 2025
    5.0
    Chase Anders was great! Worked hard and non stop until our issue was resolved.
  • AT
    Amy Thompson
    Oct 18, 2025
    5.0
    My husband and I upgraded our phones today and the process was quick and seamless. Nick was very helpful and knowledgeable.
Read more reviews on Google

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Effingham offer?

Verizon Wireless Zone in Effingham offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, upgrades, new lines, device activation, financing, and more, all with Verizon 5G network coverage.

What are the operating hours for Verizon Wireless Zone in Effingham?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.