Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Edwardsville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
314 reviews
5 stars
176
4 stars
50
3 stars
25
2 stars
15
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many employees are praised for their friendliness and helpfulness, several customers reported rude or unhelpful interactions.
Wait Times
Customers frequently mentioned long wait times, with some expressing frustration over being rushed or not receiving timely assistance.
Product Knowledge
Some staff members demonstrated excellent product knowledge and problem-solving skills, while others were criticized for lack of competence.
Sales Pressure
Several reviews indicated a perception of pushy sales tactics, with customers feeling pressured to purchase additional products or services.
Store Management
Management received mixed reviews, with some customers praising their assistance while others reported unhelpful or rude behavior.
- MRMegan Reiter2 days ago5.0Tyrese is AMAZING!!! Last week I came into upgrade, pricing issues came about and I was told to come back in a week and I would be set! I came back and Tyrese was very helpful and friendly. Tyrese told me tips and tricks on how to save money and it made my life that much easier. Tyrese got me what I wanted without trying to push me onto other items that I had no desire to get. Tyrese went above and beyond and I am so glad he was there to help me!! I love my new phone, watch and iPad! If you need help ask for Tyrese, he knows what he is talking about!!
- JDJohn DurieNov 6, 20255.0Took a friend there because the local office was unable to help
- KMKriss MillamOct 26, 20255.0All the employees were friendly, happy and and out to help you the best they could!
- JCJayme CorreiaOct 25, 20255.0Great service here
- NRNicholas RodenbergOct 14, 20255.0Bought a phone charger while in town. Pricy, but high quality charger. Took care of me quickly, so price was worth fast, good service.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Edwardsville?
The Verizon store in Edwardsville is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 5 PM.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online to ensure timely service when you visit the Edwardsville Verizon store.
What mobile brands are available at this Verizon location?
This Verizon store offers latest 5G smartphones including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, Kyocera, and TCL devices.
Does Verizon in Edwardsville offer online shopping and in-store pickup?
Yes, you can shop online and choose in-store pickup at the Edwardsville Verizon store, along with options for free 2-day shipping, express lockers, or same-day delivery where available.
What types of payment does Verizon accept at Edwardsville store?
Verizon accepts debit cards, mobile NFC payments, checks, but does not require cash only payments at this location.
What business services are offered at Verizon Edwardsville?
They offer business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans.
Which nearby coffee shops can I visit before or after shopping at Verizon Edwardsville?
You can visit Starbucks or Panera Bread nearby for coffee and snacks before or after your visit to Verizon.
Are there nearby dining options close to the Verizon store in Edwardsville?
Yes, several dining options are nearby including Fazoli's, Red Robin Gourmet Burgers, Crazy Bowls & Wraps, Golden Oak Pancake House, and Saint Louis Bread Co.
Where can I find nearby financial services when visiting Verizon Edwardsville?
Nearby financial services include Commerce Bank ATM, PNC Bank, and Edward Jones - Financial Advisor: Kelly Schmidt, conveniently located close to the Verizon store.
Are there any nearby electronics stores where I can find additional products near Verizon Edwardsville?
Yes, Best Buy and Geek Squad are nearby electronics and mobile phone stores for additional shopping and tech support needs.