Best Buy

Reviews

• RS

  Ron Saunchegrow

  5 days ago
  2.0
  First stereo installation was excellent. That is why I chose Best Buy to purchase and have installed a second stereo in a different vehicle. The appointment was canceled by Best Buy and my daughter still has not received a call back to reschedule. I don’t have the kind of time to drive the hour to and from the store (the closest one that does installs). The new AI generated call routing is horrible! You get to hear a half dozen “I don’t understand” from AI lady before you finally get a real person. That isn’t located anywhere close to the store. Just at least have access to a customer service rep. located at each store to call. This isn’t something that I should have to drive 2 hours to accomplish.
• DM

  dwight mellenthin

  Feb 15, 2026
  5.0
  Employees eager to help. Employees are kind and listen to your concerns give knowledgeable advice.
• JG

  Jerome Guevara

  Feb 15, 2026
  4.0
  Store layout is confusing, but that’s Best Buy’s fault. Though the place was busy the staff were friendly and fast to help by knowing exactly where things were. The staff made an, otherwise, 3-star experience turn to 4.
• LM

  Linda Murray

  Feb 14, 2026
  5.0
  Jordan was very knowledgeable and helpful with my husband's questions and input on the information we needed. We went home to talk about the item and made some decisions. Went back 2 days later and Jordan was able to continue to be help. We were able to make a well informed decision and purchase. Thanks Jordan!
• AM

  Antonio Miguel

  Feb 12, 2026
  4.0
  Best buy is still hanging on with a wide array of electronic devices for sale. The also have a decent toy selection which includes dolls and Legos. The store is extremely bright, tidy and organized. Items seem to be on the more expensive side, but I'm sure a good deal can be found if you invest the time and energy. The sales staff was friendly. They greeted me and offered assistance. All in all it was a good experience.