Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude or unhelpful.
Product Availability
Customers appreciated the variety of products available, but some reported issues with stock and pricing compared to competitors.
Repair Services
Repair services received mixed feedback; some customers were satisfied with quick and effective repairs, while others faced issues with service quality and communication.
Store Environment
The store was generally described as clean and well-organized, but some customers noted issues with staff presence and responsiveness.
Sales Approach
Customers expressed frustration with pushy sales tactics and a lack of product knowledge from some employees.
RC
Randy Crouch
3 days ago
5.0
Dana at Best Buy in Edwardsville, IL was outstanding today when we bought a new cell phone.
SH
Steven Henke
6 days ago
5.0
Friendly service not pushy
RB
Russell Bruns
Nov 11, 2025
5.0
Dillon was extremely helpful and pointed me to the exact device I needed! Perfect!
LA
Luther Arrington
Nov 4, 2025
5.0
Excelente 💯, wonderful experience they have a wide variety of products.
I got a great deal on a deep freezer
DQ
Daniel Quinn
Nov 3, 2025
1.0
Bought a "new computer", turns out it wasn't and bestbuy was trying to screw me
What are the operating hours of Best Buy in Edwardsville?
Best Buy in Edwardsville is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Edwardsville offer in-store pickup for online orders?
Yes, Best Buy Edwardsville provides in-store pickup service for customers.
Can I get curbside pickup at Best Buy Edwardsville?
Best Buy Edwardsville does not currently offer curbside pickup services.
Is there wheelchair accessible entrance available at Best Buy Edwardsville?
Yes, Best Buy Edwardsville has a wheelchair accessible entrance for customers.
Does Best Buy Edwardsville provide Geek Squad support and service repair?
Yes, Best Buy Edwardsville offers Geek Squad support and service repair for electronics and computers.
What payment methods are accepted at Best Buy Edwardsville?
Best Buy Edwardsville accepts payment by check and debit card, and does not require cash only.
Are there places to eat near Best Buy Edwardsville?
Yes, nearby restaurants include Starbucks for coffee, Fazoli's for casual dining, Raising Cane's Chicken Fingers for fast food, and 54th Street Grill & Bar for American cuisine.
Where can I get mobile phone services near Best Buy Edwardsville?
Verizon mobile phone store and Geek Squad are located nearby for your mobile phone needs and repairs.
Are there banking facilities close to Best Buy Edwardsville?
Yes, Commerce Bank ATM, PNC Bank, and PNC are located near Best Buy Edwardsville for convenient banking and ATM services.
What is the address and contact number for Best Buy in Edwardsville?
Best Buy Edwardsville is located at 6670 Edwardsville Crossing Dr, Edwardsville, IL 62025. The main phone number is +1 618-659-9895.