Best Buy

4.2
2180 reviews
Best Buy Logo

About

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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6670 Edwardsville Crossing Dr, Edwardsville, IL
62025, United States

Hours

Reviews

4.2
2,180 reviews
5 stars
1,219
4 stars
530
3 stars
204
2 stars
80
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude or unhelpful.

Product Availability

Customers appreciated the variety of products available, but some reported issues with stock and pricing compared to competitors.

Repair Services

Repair services received mixed feedback; some customers were satisfied with quick and effective repairs, while others faced issues with service quality and communication.

Store Environment

The store was generally described as clean and well-organized, but some customers noted issues with staff presence and responsiveness.

Sales Approach

Customers expressed frustration with pushy sales tactics and a lack of product knowledge from some employees.
  • RC
    Randy Crouch
    3 days ago
    5.0
    Dana at Best Buy in Edwardsville, IL was outstanding today when we bought a new cell phone.
  • SH
    Steven Henke
    6 days ago
    5.0
    Friendly service not pushy
  • RB
    Russell Bruns
    Nov 11, 2025
    5.0
    Dillon was extremely helpful and pointed me to the exact device I needed! Perfect!
  • LA
    Luther Arrington
    Nov 4, 2025
    5.0
    Excelente 💯, wonderful experience they have a wide variety of products. I got a great deal on a deep freezer
  • DQ
    Daniel Quinn
    Nov 3, 2025
    1.0
    Bought a "new computer", turns out it wasn't and bestbuy was trying to screw me

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Edwardsville?

Best Buy in Edwardsville is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Edwardsville offer in-store pickup for online orders?

Yes, Best Buy Edwardsville provides in-store pickup service for customers.