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Brand Certified

Verizon

4.0
(621 reviews)

Business Details

801 W Camp St, East Peoria, IL
61611, United States
(309) 698-3810

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at East Peoria for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
801 W Camp St, East Peoria, IL
61611, United States

Hours

Reviews

4.0
621 reviews
5 stars
358
4 stars
91
3 stars
48
2 stars
32
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were criticized for being rude or unhelpful.

Staff Knowledge

Several reviews highlight that while some staff members are knowledgeable and provide excellent assistance, others lack the necessary expertise to address customer issues effectively.

Wait Times

Customers frequently reported long wait times in-store, leading to frustration and dissatisfaction with the service.

Store Experience

The overall store experience varies, with some customers having positive interactions and quick resolutions, while others felt ignored or received inadequate support.
  • PC
    Patrick Carr
    Feb 9, 2026
    4.0
    We had a great salesman named Joe I would totally recommend him
  • EE
    E.J.H
    Jan 28, 2026
    1.0
    I went to the corporate store to return my tablet because of my warranty replacement was coming in the mail and to get Internet from the female representative that help try to fix my tablet from earlier this month, thank you very much, however, the so called manager who has been difficult in the past I might add! They wouldn't call customer service or give me a receipt for my tablet to post my return and to have to corporate store check out my tablet ! Now I put it to you ,would you leave a 600.00 tablet with someone that you don't know and/or has been diffincult in the past, with no receipt? I did get upset AFTER the manager said very snidely 'you have a nice day' my rebuttal was not nice and I was publicly embarrassed because the store was full customers , if I see that individual in public? I will humiliate him,just like he did to me! I can't believe Verizon employs individuals that treat retiree's in this manner! EJH,
  • BG
    Bonnie Garcia
    Nov 25, 2025
    1.0
    The Agent Changed my plan and caused my bill to increase by over a $100. Will not recommend them. They lie and manipulate your bill to meet sales quotes. Signing people up for services they didnt ask for. Very disappointed
  • GM
    Gigi MacIntosh
    Nov 10, 2025
    5.0
    Josh was very helpful and patient with an issue I was having trying to transfer from phone to phone. Every time I have had Josh for customer support he has been great!
  • CB
    Cody Bainbridge
    Oct 13, 2025
    4.0
    Good phone company

Frequently Asked Questions About Verizon

What are the Verizon store hours in East Peoria?

The Verizon store in East Peoria is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.

Can I schedule an in-store appointment at Verizon in East Peoria?

Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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