Business Details
About
Cell Phone Store
TCC Du Quoin, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 34 Southtowne Shopping Center.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
923 reviews
5 stars
897
4 stars10
3 stars5
2 stars1
1 star10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Bri and Chris received numerous praises for their helpfulness, knowledge, and friendly demeanor.
Store Experience
Many customers reported consistently positive experiences at the Du Quoin store, highlighting the staff's attentiveness and professionalism.
Staff Knowledge
Customers appreciated the staff's ability to answer questions and provide thorough explanations about products and services.
Efficiency
Several reviews noted quick service and the staff's ability to handle multiple customers effectively.
Mixed Feedback
While many reviews were positive, there were a few complaints about poor service and long wait times.
- DRDeb Rathert6 days ago5.0We had very good service and staff very polite. They were knowledable about the phone, service, and apps.
- BMBob MarkotayNov 17, 20255.0Amazing help from bri and even got new phone
- FSFred SchackNov 9, 20255.0Bri helped me alot with accessing my voicemail and saved me some money
- GRGerald RayNov 2, 20255.0I went to Verizon Phone in DuQuoin this afternoon with a major phone issue. Brianna was the Verizon Agent that assisted me. She was truly amazing with her knowledge. Also, very patient and understanding!! In short, Brianna was The Best!!!!
- TGTeresa GuyNov 1, 20255.0Bri is such an asset to your Du Quoin location. Very knowledgeable and trustworthy. She helped my husband pick out his new phone. Explained everything she was going to do and did it. The overall experience was a great one. Better than I ever expected. Thank you Bri
Frequently Asked Questions About Verizon
What products and services does the Verizon store at 34 Southtowne Shopping Center offer?
The Verizon store offers smartphones, tablets, Verizon home internet, accessories, device activation, prepaid plans, bill payments, business accounts, upgrades, device financing, and more.
What are the store hours for Verizon at 34 Southtowne Shopping Center?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in-store at the Verizon Du Quoin location?
Yes, this Verizon store provides in-store pickup services.
What brands of mobile devices are available at the Verizon Du Quoin store?
The store carries Apple, Samsung, Motorola, LG, HTC, and Google devices.
How can I schedule an appointment or service at Verizon Du Quoin?
You can schedule an appointment online via https://www.tccrocks.com/appointments/.
What community impact does purchasing from TCC Verizon Du Quoin support?
Proceeds from every purchase go directly toward doing good in the local community.
Which nearby dining options are available for customers visiting the Verizon store?
Nearby dining options include China Buffet, Taco Bell, Don Tequilas Mexican Restaurant, Subway, Sonic Drive-In, and Dairy Queen Grill and Chill, ideal for grabbing a meal before or after visiting the store.
Are there any nearby educational institutions close to the Verizon Du Quoin location?
Yes, John A Logan College is nearby, so students can conveniently visit the Verizon store for their wireless needs.
What nearby stores can I visit at the Southtowne Shopping Center area along with Verizon?
Close to Verizon, you can visit Sears Hometown Store, Walmart Du Quoin, Kroger supermarket, Rent One appliance store, and Save A Lot discount store for a full shopping experience.
Does Verizon Du Quoin offer protection plans for mobile devices?
Yes, they offer Total Mobile Protection and Verizon Protect for mobile device coverage.