VCA Arboretum View Animal Hospital

Reviews

• SM

  Stephanie Marder

  4 days ago
  5.0
  We had the BEST experience with our dog here when we had to come in at 2am for concerning symptoms. They were so patient and kind with him as he can be a nervous nelly. I would highly recommend this practice as I felt that my dog got exceptional care!
• EG

  Emir Greljo

  Jan 3, 2026
  1.0
  I am very disappointed with how my dog's appointment was handled today. He had a scheduled visit at ​10:30 AM, and as per instructions, I prepared him by fasting for 12 hours and administering medications to ensure a smooth experience. Despite this preparation, I received a call only an hour before the appointment to reschedule, which is extremely inconvenient and unfair. Anyone with a large dog understands the effort involved in preparing them medically and physically for such visits. While I recognize emergencies can occur, notifying clients last minute after significant preparation is unacceptable. This situation caused unnecessary stress for my dog and disrupted my entire morning. I expect better communication and respect for clients’ time and efforts in the future.
• JT

  Jonelle Torres

  Jan 2, 2026
  5.0
  We took our kitty Moose here when he wasn’t feeling well. After being told by another booked clinic that he may have a blockage and would need to be seen immediately I was a nervous wreck. All of the staff here were friendly and made me feel at ease. Dr. Bozelka was excellent! He sat down with us and took the time to go over our options and his observations. Needless to say our Moose did not have a blockage, he just needed some meds and fluids. He was back to his old self again the next day. Reasonably priced even though it was a holiday. Thank you to all of the staff there! We will be back if needed.
• JC

  Jennifer Canvin

  Dec 28, 2025
  5.0
  We had taken our dog to a different hospital on Christmas Day. I'm not going into detail but it wasnt about my girl at all. It was all about money and it was very evident from the get go. So Saturday after work we noticed she got worse and brought her here per our primary vets recommendation. What a night and day difference. All the staff were professional and very kind. Our Doc was very knowledgeable and knew after a few questions what was going on. I browsed around for treats while my dog was getting looked at. I told the lady at the desk I wasnt sure if she'd like them but I was going to buy them. She said we have samples of all those. If you want to try it out before you spend your money. I knew then this was our place. Sadie was a gem of a human being from the first to last call I made with her, and there were a few. She listened, never interrupted me and made me feel like she genuinely cared about my situation. I would give this place 100 stars if I could. Thank you to everyone who helped us.
• NB

  Natalie Barnett

  Dec 19, 2025
  1.0
  If zero stars were an option, I would choose it. I brought my 1-year-old dog here last night after she had an active seizure and became unresponsive in the car. This was the closest emergency clinic to my home. The front desk employee was kind and immediately placed us in an exam room, and I was told a triage nurse would evaluate her as soon as possible. That evaluation never happened. We waited 40 minutes with no staff member checking on my dog, no vitals taken, no seizure assessment, and no medical evaluation of any kind—despite her just having seized and being clearly unstable. No one entered the room. No updates were given. No sense of urgency was shown. After 40 minutes, I checked availability with my regular veterinarian and made the decision to leave. When I informed the front desk of this, I was met with sarcasm rather than concern or accountability. I went directly to another veterinary facility, where my dog was taken back immediately for seizure monitoring. Bloodwork revealed that she is in liver failure. I am not expecting “all hands on deck” the moment I walked in—but in an emergency setting, a post-seizure animal should at the very least have vitals taken and be medically assessed. That did not happen here. This clinic calls itself an emergency facility, but their lack of triage, communication, and basic medical urgency could have had devastating consequences. I would strongly caution anyone with a true emergency to think twice before relying on this location.

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