Geek Squad

3.8
18 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1432 Butterfield Rd, Downers Grove, IL
60515, United States

Hours

Reviews

3.8
18 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
0
1 star
5
  • NZ
    Nancy Zimmermann
    Dec 13, 2025
    5.0
    One of our laptops was hacked. The Geek Squad was able to remove a hidden program that we did not authorize & completed a thorough scrub. Everything is now working and no more tgrears have been detected! THANK YOU!!
  • RS
    Rusty Shackleford
    Dec 16, 2023
    1.0
    I can't believe how long it is taking me to spend $1,300 here! I need a laptop but they said they have in stock and I need a PS5. 7 different people asking if they could help and still here 45 minutes. No wonder everyone buys this stuff on line. It's just unfortunate that the corporate structure here will assure that none of these people with blue shirts ( who are actually trying their best) will have jobs . The days of shopping in a store are numbered
  • AN
    Alex Nucette
    Nov 16, 2020
    1.0
    Terrible service. They charge a lot for what is supposed to be done for warranty. So we got a laptop with factory defects and the were trying to charge a lot of money for repair and after we denied they charge money just for revision. Terrible company and I'll never get something from best buy. I not your fault the factory defects but your response should be better.
  • MR
    Max Robert
    Aug 16, 2019
    1.0
    I called them, explained my issue, was told that perhaps they could help me, and so made an appointment. When I arrived, without even looking at my issue, I was told that they couldn't help me. So then why did they tell me that maybe they could and book me an appointment and have me drive all the way over there? Ridiculous.
  • SV
    Sammy Hakim Vlogs
    Dec 16, 2018
    5.0
    This is the best place ever.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Downers Grove offer?

Geek Squad offers tech repair, setup, and support services including computer, cell phone, electronics, appliance, and television repair as well as data recovery and computer support.

Where is Geek Squad located in Downers Grove?

Geek Squad is located at 1432 Butterfield Rd, Downers Grove, IL 60515, United States.