We had a service appointment for our two year old washer, and the service tech did not show up! No call, reason, or explanation was given. When we called Best Buy they did not know why he was a no show, and told us we have to wait another week for the next appointment available. That’s unacceptable, poor service. I will never shop at Best Buy again.
AD
Alex D
Aug 10, 2024
5.0
My gaming desktop computer was continually restarting... Despite reinstalling Windows, removing malware, and more, I was unable to fix it on my end. I brought it into Best Buy and within several days they had it up and running in tip-top shape! They had to correct a bunch of registry errors. They not only made the cables more organized while they were stress-testing all the components, they dusted it out inside too. Things have been great ever since. Thanks local Geek Squad Team! :)
KK
Kerry
Jan 21, 2022
2.0
Very hard to get ahold of.
KH
Kendra Hasley
Jan 21, 2021
1.0
DO NOT SHOP HERE!!!! The geek squad here has awful organization and comnication skills. They have had my computer for almost 2 months, without any explanation as to why. I come to the store to today and now it has been junked without being 9ffrtef a back that I requested. I only had the computer 4 months before needing a repair. Kamil and Bod were not helpful all. They were simply dismissive
What services does Geek Squad at Best Buy in Downers Grove offer?
Geek Squad provides tech repair, setup, and support services including computer, cell phone, data recovery, electronics, appliance, television, and mobile phone repairs, as well as computer support.
Where is Geek Squad located in Downers Grove, IL?
Geek Squad is located at 7401 Lemont Rd, Downers Grove, IL 60516, USA.
What are Geek Squad's operating hours in Downers Grove?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I schedule service with Geek Squad at this location?
You can schedule service in-store or online through their website.
What is the contact phone number for Geek Squad at 7401 Lemont Rd?
You can reach Geek Squad at this location by calling +1 630-663-0171.
Does Geek Squad offer any special deals currently?
Yes, Geek Squad is featuring Black Friday deals, which you can learn more about on their website.
What nearby electronics stores can I visit along with Geek Squad?
Geek Squad is near Best Buy, an electronics and appliance store, making it convenient to shop for electronics before or after your service appointment.
Are there dining options near Geek Squad in Downers Grove?
Yes, nearby eating options include Wingstop for fast food chicken wings, Lemont Street Cafe for American breakfast and brunch, and Bohemian Garden Restaurant for Eastern European cuisine.
Where can I rent a car near Geek Squad?
Enterprise Rent-A-Car is located nearby, offering car and truck rentals, which is useful if you need transportation while your devices are being serviced.
What shopping options are available near the Geek Squad location?
You can find various retail stores nearby including T.J. Maxx & HomeGoods for department store shopping, Payless ShoeSource and Shoe Carnival for footwear, and Dollar Tree for discount shopping.