Geek Squad

3.0
25 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
7401 Lemont Rd, Downers Grove, IL
60516, United States

Hours

Reviews

3.0
25 reviews
5 stars
10
4 stars
1
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1
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1 star
9
  • JZ
    Jeanne Ziolkowski
    Sep 10, 2025
    1.0
    We had a service appointment for our two year old washer, and the service tech did not show up! No call, reason, or explanation was given. When we called Best Buy they did not know why he was a no show, and told us we have to wait another week for the next appointment available. That’s unacceptable, poor service. I will never shop at Best Buy again.
  • JS
    Jean Skupien
    Jan 20, 2019
    5.0
    Best Buy Geek Squad fixes it right the first time so no return visits for same issues. Ingenious.
  • RS
    R S
    Jan 8, 2019
    1.0
    I would comment on the costumer service if I had gotten any. You need to hire more help they don't answer there phones.
  • KM
    Kathleen Mazur
    May 17, 2018
    5.0
    I think Geek Squad is great!! They have helped me over the phone many times and are very knowledgeable!! My lab top was under warranty and it had to be sent out to be repaired the service was quick. And it was covered under my warranty!! I Love Geek Squad!!!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Downers Grove offer?

Geek Squad provides tech repair, setup, and support services including computer, cell phone, data recovery, electronics, appliance, television, and mobile phone repairs, as well as computer support.

Where is Geek Squad located in Downers Grove, IL?

Geek Squad is located at 7401 Lemont Rd, Downers Grove, IL 60516, USA.